Recent content by g3rguy

The best way is to migrate up and then change the IP. Data migration tool will fail if IP addresses do not match.

If you ivr is linux based you can. That is a 12 port board used alot in the old audix lx systems. It was used with linux and windows apps though

What is the HW version of the new board?

Go to desi.com and download DESI Lite. It is free because it is basic. You can order desi labels or print to paper. You can pick any of the 64xx series phones you like.

I have upgraded firmware and down graded firmware. the problem seems to stick to the hv 24.

Here is the problem. CM 5.1 2 8730's 2 PN's 2 2602 1 hv 8 one hv 24 1 2302 The 2602 HV 24 only comes up with 2 DSP's Problem follows board. The HV 8 comes up with all for dsp channels. If I leave the HV 24 Active it goes into alarm and locks out the board. Reseating the board is the...

Basic vectoring comes standard. You also get the basic call center agents but not EAS right out of the box. I just put a new system in last week and it came standard. This site doesnt even have a call center. I use the vectoring for my Rightfax and after hour call routing. Logged-In...

If you are getting a fax tone and it is not printing a fax, maybe there is a problem with the fax machine receiving. Check the mode of the fax machine.

Set up an auto attendant to dial by extension. Then set up a vdn to that auto attendant. You record a message that says to dial your parties extension. So then when you dial the auto attendants extension it asks for the party you want. You then dial the extension and it goes to vm...

Oh and call type should be op

Well that is an easy fix. You have to put an entry in your ars for 00. Who ever dials will have to dial 9 or you will have to do digit conversion to insert the 9 like you would do 911 calls. Then you need to route this over a switched service trunk, your local providor and have ld on that...

my 4620's did that almost every day at the same time. I redownloaded the firmware from avaya and pushed it to the phone. The problem went away.

No you hit the mute and spell out reset on your phone dial pad

They also list the Time Zone if you look through it. They are at the end of your list under US/Eastern, US/Mountain ect

Yes it is.