Recent content by havonasun

After a few days of struggling, I was able to revive a UCM for a customer. The drive was full. I found the culprit was SMTP logs in /opt/vmpro/logs. They were taking up 15GB of space for only a few days worth of logs. Each log contained the data for the audio file attachment after sending the...

I'm imagining the experience of everyone that's been in there to do some work, because you know the toilet was there first.

I have come across a 550 that has a PRI on N1, and a PRI-4 card in S1. The PRI-4 has a PRI going to the phone system (S1-1) and a PRI going to a fax server (S1-2). On the phone system, I'm seeing inbound calls coming in on high channels (descending), and I am looking for a way to reverse that...

Hi Don, thank you for your response. The problem is that my friend can't get to the phone while engaged with a customer, and the constant ringing is distracting. The Viking AR-1 looks like it might be the right tool for the job. You would have to get two of them, and for another $200, he could...

That petty customer happens to be my best friend. The budget is around $600 for a used system. It's a very busy two-man print shop. Hosted systems are at the mercy of the network they travel through, and being a recurring cost, they hardly have any return on investment. There are many small key...

I have a customer with two lines and an RCA 4-line set with a couple of cordless handsets. It's a print shop, and they (one to two people) use the cordless phones heavily. He has a need for call queuing but no budget for ACD. I know the NEC DSX has attendant/intercom queuing, but I'm not sure if...

Just looking at your runs, commercial space so figure 20' rise, 55'+ 20'up + 20'down = 95'. So figure about 300' just for the 3 POS at front of store, then another 120' for office, so 1/2 box of cable @ $0.15/ft is about $75 for Cat5E. Three runs at front is one pull, two runs at back is one...

If those are ETJ/ETW phones, then the display problem is an easy fix. It's really a problem with gravity and people dropping the phone on the desk. The display connector comes loose real easy and just needs plugged back in. If they are DTP/DTU phones, the display is a modular piece that...

And the programming is WAY easier!

I think trunk-to-trunk is working since he can push the 800 number through. Here's how to do what neax said... TRF-CONF-*-TRF-CONF-# Redial-360-Feature-(incoming rte xx)(outgoing rte xx)-Feature-0-CONF Redial-3505-Feature-(trunk route xx)-Feature-1-CONF...

Wouldn't that be cool. I don't think you're going to get out of training that easily! :) I know that the DSX line has an interactive tutorial which is kind of neat. I keep it simple: Make, Take, Tranfer, Hold, Voice Mail. One-on-one with a system admin is ideal because they will train the...

I am unversed on the NEAX line, but it sounds like toll restriction and/or class of service on the forwarded/forwarding phone. Also, LCR classes might be in play. If you can call the 1-925 number from the forwarded phone, then either the forward-to number is mis-programmed or the call is...

The first red flag should've been that he wanted to re-use materials that were obviously damaged. I have learned that, even though I really could use the money, some jobs just aren't worth it. I have spent far too much time feeling sorry for customers and undercutting myself. When I had...

As long as it's not a Belden or IBDN panel or any panel that has the IDC in a square, and maintaining standards and codes, about 2 hrs. Also, the cable can't be that stupid Belden bonded pair datatwist bullsh*t.

What system?