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Recent content by IPGuru

  1. IPGuru

    TekTips site redesign?

    on word "Orrible"
  2. IPGuru

    Dial delay count 0

    strictly speaking in means start processing immediately which in itself is not particularly useful on an IPO it is usually used in conjunction with ';' in the short code as in N; when the line provider does not support overlap dialling (i.e. sip lines) this means wait until dial delay timeout...
  3. IPGuru

    Another Group Overflow Thread...

    Simple answer You don't you enable VM on their primary group & send this to a custom call flow/ IP Office Admin 101 Do things on the cheap & it will cost you dear ACSS
  4. IPGuru

    Incoming Call Routes vs Users SIP details tab

    incoming call routes would be my preferred option, it is easier to support. user sip setting will then control outgoing number presentation Do things on the cheap & it will cost you dear ACSS
  5. IPGuru

    Changing voicemail pro's client language

    Do these apps not set their language automagically to the locale of the PC, or am I missing an unusual edge case? Do things on the cheap & it will cost you dear ACSS
  6. IPGuru

    AVAYA IP OFFICE REBOOTING (COLD START)

    Do you get this behaviour with a default config? if not then it is a programming error somewhere one cause I saw some time ago (not sure what release was when reception diverted hunt group calls back to the reception group. when a call came in round & round it went until it caused a stack...
  7. IPGuru

    Server Edition 11.1.2.3 Disk Space Full

    i would enhance Avaya's "solution" of manually running the script by adding it as a daily cron task by running crontab -e https://refine.dev/blog/edit-crontab/ Do things on the cheap & it will cost you dear ACSS
  8. IPGuru

    AVAYA IP OFFICE REBOOTING (COLD START)

    try a default config if the fault persists then as previously suggested replace the IP500V2 i have seen this once many years ago & we never did find the actual cause. Do things on the cheap & it will cost you dear ACSS
  9. IPGuru

    1 User unable to listen to Voicemails

    I suspect your original user had a Space on the end of the username. this causes exactly this sort of behaviour & is not easy to spot Do things on the cheap & it will cost you dear ACSS
  10. IPGuru

    System status Control Unit Audit

    yes, Web manager makes changes in real time & is not shown in the audit trail (which is unfortunate) I would always recommend that system changes be restricted to a few personnel as possible & that they use manager if at all possible Do things on the cheap & it will cost you dear ACSS
  11. IPGuru

    Installing SBC Software on 340 Server

    Have you checked the compatibility charts I suspect that V10.x is not supported on the 340 server Do things on the cheap & it will cost you dear ACSS
  12. IPGuru

    problem with multiple MOH files

    The files Have not be deleted. & I have tried with a short file even though the docs day max length 90 seconds Do things on the cheap & it will cost you dear ACSS
  13. IPGuru

    problem with multiple MOH files

    we have an IP500V2 that has a MusicOnHold.wav file installed that plays fine but if we try to add a 2nd wav file bu uploading in to the system/primary directory as per the docs & configure it as an additional MPOH file all that is generated is comfort beeps for calls to lines that use the 2nd...
  14. IPGuru

    Voicemail Pro not working

    do yourself a huge favour & ditch windows for the application server. you are clearly on an old release of ipo, current & future versions are apps server only Do things on the cheap & it will cost you dear ACSS
  15. IPGuru

    Outgoing CLI from Alertsystem via SIP-Trunk over PRI (IP Office 500 V2)

    a simple option is to create another shortcode for outdialing that specifies a fixed CLI for example 9N tel no NSi<wanted CLI> feature dial & then just ensure the alarm system uses a 9 prefix for dialing. or if the number called as known SC:<Destination> TN:.Si<required CLI> Do things on the...

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