Recent content by JAS04

Hi I'm still haveing problems with this does anyone have any suggestions? Thank you!

This is great on what page did you program the steering digit and does it cause any conflist with burning up numbers on your dial plan? Doesnt sound like it does. Thanks Again! We will have a Qsig/DCS enviroment.

Thank you Ken.

So Ken to clarify even more. We do not want users to be able to drag voice mail messages into their MicoSoft Excange can we prevent this, if so how. Can you turn this off by user (maybe by a COS)/ Can you turn off recieving VM to to the AVaya desktop mailbox but leave faxing in place? Thank...

Hello - We will be setting up 9 locations with 1 main 8710 and 8500's and Modular Messaging at all locations. We would like to use site number like 21, 22, 23 etc, this would menan we have 6 digit dial. Our DID ranges are all over the place. By using a site idenfier this would elminate the...

Definaity sysyem interminatlly displly the first name on our names directory when calling out. Two qustions is ther any other place I should check within the system to ensure our main number is programmed correctly or any other place it could be in programming. The local CO says they have...

Been asked to research setting up Genifax and routing through the Avaya 8710. Using DID's for each person. Main server at our main location and Genifax clustered server to cover our 8 remote locations. So, someone sends a fax from site B it will route through our main site A, etc... Has...

Sounds like a good suggestion. I will see if that works. Thanks Much!

I do not think there is a command for this.

Good Morning - I have been receiving conflicitng inforamtion on the 2420 sets. Can these sets be programmed for a CallCenter ACD enviroment. Allows - Agent Log-in, View Stats, etc? Is there any other hardware that is required with the phones? I have one BP tell me that you can use a 2420 for...

Richard, I'm having the same trouble. I was under the impression you could possibly set up vectoring to handle this - but have been told no you cannot do that with consoles. Anyone have any suggestions? Thanks Much!

this is fine however you the users would like a response after hitting # once verses many times, they are not happy with the #####. It should be more stable than that. Thanks for the reply.

The problems just keep coming - has anyone had this problem? Thank you, Thank you!! When sending messages, I get to the point where it says "to send your message…." I enter the extensions, then press #. The wait for "your message has now been sent" ranges from too many seconds (it is _never_...

Yes, one would think Tier 3 could confirm but they can't so it's off to Tier 4 and we are scheduled for SP 4 in 2 weeks. Thanks Much. Lot's of strange things with Modular Messaging!

Our MM locked up - users could log into voice mail and go no further after they entered their password. The system fixed itself but we and Tier 3 know why this happen and do we need to worry that it's going to happen again. Any news would be helpful! Thank You!