Recent content by johndoe88

I have a customer who is still using SBT Pro 6 that I work with very rarely. Apparently they have not closed any periods or year since 2017 so 2018 & 2019 are still open. Now that they need to enter transactions in 2020 appears we need to close 2018. So my question is twofold, is there any...

Well the BCM power supply failed completely last night so replaced it with an EVGA 500w model we had just received and it powered up okay and hasn't gone back down since so you guys were right, thanks again for the good advice! Also discovered the main 120mm fan had failed so I was able to...

Yeah we just replaced the hard drive so I'm relatively prepared for that with a good image of the original v3.7 drive and backups. Always good advice! Well I've got a new 500W power supply here in the office so I'll probably give it a go and clean it up while I'm at it. I'm going to make an...

Okay sounds good thanks for the advice. What power supply do you usually use for these units. I see a lot of people use the OEM Sparkle FSP300-60PLN, but wondering what other brand/models have proven a good choice?

It rebooted 5 times within about 30 minutes this morning but hasn't rebooted since I started monitoring it 2 hours ago. I was wondering if there could be a device (or user) doing something to cause it to drop voltage or something else causing the reboot. It is on a Battery backup which appears...

We have a BCM 400 v3.7 that started rebooting intermittently yesterday, sometimes every few minutes and sometimes ever few hours. I've checked the Alarm Banner & Browser and I've only got logon (528) and logoff (538) events. I've also looked through the system event viewer and not found...

Just wanted to give an update and another thank you to everyone, I was able to replace the failed drive with a new 3.7 and enter the keycodes provided by FirebirdScrambler, reconfigure networking and reprogram the call pilot. I also made an Acronis offline image of the new drive before...

Well I'm officially giving up on recovering the old drive for now, it's giving me the dreaded click of death. I've used ddrescue and have a licensed r-studio that I've used successfully on other drives but this one just won't even recognize as valid. Either way I guess I'm back to the issue of...

Yeah i left it in the freezer for a couple hours and then overnight but no joy. Might try the half baked trick in the oven.. I've been looking for v3.5 hard drive online but doesn't seem like anyone has one for sale. So I've read the guide on replacing the hard drive for 3.x and wondering...

Yeah I stuck it in the freezer, whacked it a few times, and was able to read a couple of partitions on it for a few minutes connected via usb before it locked up the whole system. Now I can't see any of the partitions and I've tried a bunch of times on various machines, and shouted at it...

Thanks that looks correct, been trying to bring the old hard drive back to life but no luck so far. Any ideas on where I could get my hands on a BCM 3.5 hard drive or imaging tool and cd's?

I really appreciate it, here is the Site ID: 4CC43F0A0000 Thanks, John

Okay I've confirmed the system id and it's what I had written down. If I provide the system id would someone be able to look it up in the KRS? Thanks, John

We definitely have enough old xp equipment, i have an xp machine connected to the serial port but am not getting anything through hyperterm due to the hard drive failure. I attempted to connect the old drive to another machine to create an Acronis image but I think the drive may have failed...

I have been tasked with resurrecting an old BCM 400 that has a failed 20GB hard drive. I connected a monitor to the system and it's reporting "Disk I/O error Status 00001000" errors during boot, and appears to be based on the WinNT operating system. The system phones work fine so I believe the...