Recent content by kulabird

Ah! Thanks. I may take you up on that. My connection from Avaya to Cisco is an ISDN PRI via NI2. Why not QSIG? My system and 2 other systems changed carriers at the same time due to an end of contract on the old carrier. The new carrier chose to standardize for three systems and they...

Part 2 I can't change dialplan analysis (above erased comment was uniform dialplan) number 8 which is a FAC as some entry is still using 8. Absolutely nothing with 8 in FAC.

Need to modify this after completing much testing. Something is transforming digits on incoming calls but I don't know where to look. I have contacted Avaya and we'll delve deeper once a Tier 3(?) tech is available. Whatever is doing this is not in trunk group page 2 or incoming call...

Greetings: My CM 8.1 has changed carriers and we setup new ISDN PRI trunks to a Cisco CUCM acting as my central office switch. I have test number 477-7777 which is reachable from the outside world to my internal station 77777. But using 'list trace tac' the dial number shows as 847-7777...

Greetings: Has anyone setup a message only msilbox on IX Messaging? I'm sure it'e simply but I can't seem to find the right option. I ended up creating a separate department and setting max messages to zero then associating the mailbox to this department. It works, sort of. Incoming callers...

Sounds good, I'll try this out. Much appreciated.

Sorry, this site will remain airgapped - even though they want the ability to export/grab specific voice mail messages from the system. It does sound like it is possible, though messy, using IX CSE with an SMTP server. While I did suggest calling into the voicemail from a mobile phone and then...

Apologies, I need to rephrase this question. Can I export a singular message (assuming this is an MP3 or WAV file) in my IX Messaging mailbox. Say I receive a voice mail message which needs to be exported to a file (then burned to disc for archival, placed on USB or emailed) for the 'head...

Greetings: My site's Avaya CM (8.x) and CMM is airgapped and we in the process of upgrading the voice mail to IX Messaging. Is there a way to export/backup voice mail messages for users on the system? Thanks, Kulabird

In the first page/tab of station information is the 'number' of button modules from 0 to 3. Was this filled in?

Greetings: I have a VIP and their executive assistant with an interesting problem. The EA has a bridged line appearance (set to ring) for the VIP and normally intercepts calls if asked and will place the call on hold allowing the VIP to grab the held call, which is currently blinking green on...

I did find the 'combodiag' and was successful to install but the firmware never changes from 5.3.0.3. It's probably due to the low hardware release of 2.

Greetings: I had an old ERS4524GT-PWR which we plan to exhume from stasis as it supports IP routing. One thing I did discover was the firmware was at 5.3.0.3 and the software at 5.3.1.0. Attempts to update firmware failed and the message reads, "Software download not supported on this stack...

Greetings: We're in the process of upgrading our system from Aura 6.x to 8.x. We've noted there are are great deal of TN cards which do not have recommended firmware available. What has been your experiences? We just do not have enough funds to 'GO G450' or 'GO IP/SIP.' Thanks

Okay, this makes sense though I'm thinking only using this with stations that receive a large number of vishing attempts. Cheers