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Mo. Abdullah's latest activity

  • Mo. Abdullah
    Mo. Abdullah replied to the thread Can't downgrade 12.1 IP500 Control Unit?.
    did you tried to reset the control unit from the small reset bin from the back of the CU for 30 to 45 seconds and wait 30 mins then...
  • Mo. Abdullah
    Mo. Abdullah replied to the thread Avaya AACC.
    No need to stop them. Anyway, you should schedule a daily or weekly backup for all AACC databases. Start menu > find Folder named "...
  • Mo. Abdullah
    Mo. Abdullah replied to the thread List of abandoned call numbers..
    I am Sorry my friend. No, the contact summary and status reports will only be in the historical reports. it is not applicable to us to...
  • Mo. Abdullah
    Mo. Abdullah replied to the thread List of abandoned call numbers..
    if you are running ACCS, you can find the abandoned call numbers in historical reports > contact summary folder > Originator By...
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