- How to configure SIP Servers when we have IPO primary and secondary
Create one SIP server per IP Office. No Heartbeats.
- How to configure ROUTING Profiles, which algorithm use (priority, round-robin, etc..)
Create one routing profile per IP Office with only one server listed, therefore...
@Travis Harper - Footnote 2 on page 33 is referring to a specific phone, B179, as shown on page 32. This document appears to have some errors, as it also shows softphones in general with footnote 2, but I believe that is supposed to be footnote 3. And footnote 3 has old information because IX...
This could simply be system limit being reached.
Run display events
You should see:
"355 Can't set, no lcl var xxx/xx"
Run list measurements summary
Under VARIABLE USAGE look for: "Local Variable Average Usage" and "Persistent Variable Average Usage"
The system limit is 24000 for variables...
The IP Office SIP line can retrieve caller number and name from the From header when the following is enabled:
SIP Line --> SIP Advanced --> Caller ID from From header
The BT requirement sounds a lot like Verizon's unscreened ANI feature.
An SM Adaptation toward the SBC with a "VerizonAdaptor" module assigned can use the digit conversion table to add Diversion headers with values entered in the Adaptation Data fields. This would require unique CPN's based on...
try this:
IF $GROUP seq 100 GOTO CEDAR
SET BRURI http://XX.XX.XX.XX/PhoneBackup
GOTO END
# CEDAR
SET BRURI http://XX.XX.XX.XX/PhoneBackup/CEDAR
GOTO END
# END
I have not seen a beep when there are connectivity issues during an active call; usually, the transfer button just goes dead.
A beep would suggest a denial event. Are the ACD calls recorded? I have seen third-party call recorders cause issues with transfers. I have also seen a bad med-pro...
File > Preferences > Preferences
Consolidate Solution to Primary Settings
This setting is used by Manager when in Server Edition mode.
If Consolidate Network to Primary Settings is selected:
Entry and administration of Short Code, Time Profile, Account Code and User Rights records is...
Full disclosure, I tried it before from an external caller using a SIP trunk to IPO server edition in a lab environment and it appeared to work fine. I tried it again from an internal caller and it did not work.
With an addition of a second Generic action, I was able to block it for both...
This can be done using a Generic action in Voicemail Pro.
Create a custom Leave start point for the mailbox.
From the Start Point to Generic action.
From Generic action to Leave Mail.
Edit Generic.
Specific tab:
Select Generic command = String Manipulation
Select Variable = $CLI
Select Variable...
For 7.1: Run the /opt/avaya/common_services/Initial_conf.sh command.
- or -
For 7.0.x: Run the /opt/avaya/common_services/VMware_conf.sh command.
- or -
For 6.x: Run the /opt/vsp/VMware_conf.sh command
What version of SBCE do you have? Domain based XMPP routing was introduced in 7.2.1.
XMPP for multiple IP Office instances
Avaya SBCE can:
Handle all XMPP traffic from different IP Office cloud instances on a single external public IP address.
Route traffic in the core network based on the...
This issue is caused when the password from EnhTcpaService user from IPOffice is the same as the password from OneX (so 1XP can connect with IPOffice), but it is different from the EnhTcpaService user password from Application Server on the Management Services (IPO shell).
The Management...
You can set the signaling protocol when you run the silent setup:
"Avaya one-X Communicator Suite.exe" /silent/ SIGNALPROTOCOL=1
0= Enable SIP signaling
1= Enable H.323 signaling
The CM server address can be set in the 46xxsettings.txt file.
SET MCIPADD 135.9.49.202
For more information...
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