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Recent content by scanjet

  1. scanjet

    Old vendor did not leave any documentation

    The customers old vendor did not leave login information for system. I am not familiar with this system as I am a Nortel tech helping a friend. It has a p touch label that says cm with the IP address. We appreciate any help.
  2. scanjet

    Rad will not work

    I got it to work by connecting one phone and the rad to the first Amphenol then rebooting. I know that it is really odd but it worked.
  3. scanjet

    Rad will not work

    I have a mics with dr6.1mr. My rad will not talk to it. I put another rad on it and it didn’t work. Then I put both rad’s on another KSU one at a time and both came right up.
  4. scanjet

    Local calling stopped working

    Thank you for the help. Here is what I have NXX 831 RLI 2 SDRR NONE ITEI NONE DMI This is all thats built REQ prt CUST 0 FEAT dgt DMI DMI 9 DEL 0 INST 9 CTYP NCHG REQ prt CUST 0 FEAT rlb RLI 2 RLI 2 ENTR 1 LTER NO ROUT 0 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON...
  5. scanjet

    Local calling stopped working

    I'm not sure where to look. I was just trying to give any information I can.
  6. scanjet

    Local calling stopped working

    Here is the rli and npa NPA 1831 RLI 3 *** DENY 976 SDRR DENY CODES = 1 ITEI NONE REQ prt CUST 0 FEAT rlb RLI 3 RLI 3 ENTR 1 LTER NO ROUT 0 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON CNV NO EXP NO FRL 3 DMI 0 FCI 0 FSNI 0 SBOC NRR CBQ NO ISET 1 NALT 5...
  7. scanjet

    Local calling stopped working

    It's an option 11c with analog trunks. recently the local seven digit calling stopped working. I can dial seven digits directly from the blocks. I'm not sure where to look. I have the area code of 831 local area code using rli 3
  8. scanjet

    bcm 400 media gateway

    I can't get into media gateway pro pgramming to check codec. I click on tab and it never opens.
  9. scanjet

    Lost MM 13 password customer tossed install tape.

    I thank you both for your help. We found the password late yeterday.
  10. scanjet

    Lost MM 13 password customer tossed install tape.

    I do not have the install tape. Can I reset the admin password using a command line?
  11. scanjet

    How can i create a .lic file with my keycode?

    At this point I went back to my boss and explained to him the key code does not work. all of yor help is appreciated Thank you all
  12. scanjet

    How can i create a .lic file with my keycode?

    I believe I see my my problem. I have to include the previous license information and increase the mailbox seats to 8 from 6. And add my new keycode.
  13. scanjet

    How can i create a .lic file with my keycode?

    I'm trying to add the 2 mailboxes.
  14. scanjet

    How can i create a .lic file with my keycode?

    curlycord, here is my original file and my new file. The bcm keeps giving me an invalid error original SystemId: 0011F9E8C934 Sequence: 3 KeyType: 2 # IP Client seat 218 2 # VM seat 202 6 # Int Digital Sets 117 8 # Int Analog Trunk 115 4 KeyCode: 599131551851799515124224 New SystemId...

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