none of the phones will be on the same vlan as the core cm servers. they are spread out over multiple sites. we have checked the ip network regions and made sure the backup servers are in the correct order.
this doesnt happen on all phones at a site, only a few. so, doesnt seem specific to that
Have cm version 8.2, with redundant core servers, and redundant ESS servers. Anytime we either failover to the redundant core server, or the ESS site, we have any number of ip phones (h.323) that default back to the login screen. During the failover transition some phones will display a prompt...
Thanks JefferP. once the feature in enabled, how does the feature work? do the phones just need a crisis alert button, and a cor that allows them to be a service observer? then, they press the crisis alert button to barge onto the call? i tried searching the sa code, but didnt find anything...
communication manager 8.1, is there a way for a station to be able to bridge/conference/observe onto a 911 call as it is in progress? crisis alert just notifies, but would be nice if they could press a button and be connected to the call as well. thanks!
have cm 8.1. recently changed trunking to a new provider. sip trunks with pri handoff to us. they are sending name, along with number. on the principal station with the did, they see name and number. on phones with bridged appearances of the did being called, they only see the incoming...
thanks all,
we do use tenant partitioning, but the attendant feature within that doesnt seem to do what we need it to. it requires a VDN with Attendant Vectoring turned on, which then takes away some other features we need. in my testing, calltype analysis tables seem to do what we want...
verify the correct serial number is being use, by doing 'sh sys'. have had refurbed gw's in the past where serial number on the label did not match what it actually was.
We have a network of several Locations, all on the same CM, 8.1. Each Location has its own Network Region/Location. We have a need to have '0' route somewhere unique, depending on the calling phone's Location in CM. i can do this with vrt tables that contain extension ranges for each...
have cm 8.1. looking for an analog phone to place in a hospital patient room that will answer itself, on speakerphone, when it has an incoming call. this will be used by patients who cannot physically pick up a handset, or press a button to answer a phone call. would also be interested in any...
is there a way to have 2 different greetings play based on a schedule/time of day? one greeting during normal hours, and another after hours? avaya messaging 10.7, thanks.
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