Search results for query: *

Our IPO went down today for a short while. In the audit trail it said cold start by system reboot. Any ideas? Are there any logs I can look at to figure this out. Thanks

We have had some customers change telcos. The telco ported the numbers to the new telco number. We cannot call our customers out our PRI circuit. Says number has been disconnected. I know this is a SP issue but the SP doesnt have a clue on what to do. They are just sitting on a TAC case...

We have all calls go to hunt group 201. One ext receives those calls and the overflows to other groups. We recently upgraded and if the main reception area receives a call and she is on the phone it auto rolls to overflow. Previous to the upgrade it would ring for 15s then roll to overflow...

Cannot RDP, print, telnet to other subnet. THis seems to be an upper osi layer issue with routing. We have two subnets connected via pt2pt t1. All pcs have a default gateway of our watchguard then the watchguard has static routes to the pt2pt router for the .2 network. I can ping the other...

I have about 7 switchports where I cannot get any network connectivity. I plug my laptop into another port and it works fine. All ports have identical config. One difference is that the link light stays solid on the ports that I cannot connect with. If I change the port to 100 it is solid...

I have a SQL server 2005 and need to install an instance of 2000 on it for an application. Can I install SQL 2000 on the server and create a named instance? Just make sure I install it to a different directory as 2005 and not the default one?

Our operators are having a transfer delay issue where when they go to hit transfer the key in the number and the number is delayed showing on display. They hit 333 the dispay will show 3 2seconds 3 3 seconds for example. We rebooted the phone system before as a fix for this and it seemed to...

We had an avaya business partner install our ip office 406 system with one remote site. We have been having a particular user experiencing echoing frequently. Not sure if anyone else is but she is the only one that has mentioned it. The calls are from outside parties. The remote site travels...

I upgraded our SQL2000 server instance to 2005. Everything looks like it was moved over. SQL 2000 is still on the system. Can I remove this now or if you use legacy components do you have to keep it. Thanks,

What are the low voltage metal squares that you but into sheetrock to connect your faceplate to called? I am trying to order some but cannot remember the name. Thanks

We have a cordless phone that we would like to pickup from time to time from our desk phones. We would just like to hit one of the buttons on the phone and have it pick up that extension. What is the easiest way of accomplishing this. IPO 406/5610sw

We sometimes get our full t1 used up on our ip office 406. Any work arounds so customers dont just get a busy signal?

I am putting a data rack in one of our non heated warehouses. Does anyone have any recommendations for the network equipment when temps reach sub-zero? Any kind of small heater that we can put in there?

I am looking for a small 4 U- 8u enclosed rack. I am look for something relatively inexpensive. Anyone have any sources?

We had some underground conduit installed and some cable ran to another one of our buildings. This was before my time and I new the length just looking at it was 350 plus. I terminated the cables at they were 487ft in length. I am going to uplink one and test it to check the network but I am...

We have an IP office 406 and it was installed and not grounded. It is in our data racks so is that a good enough ground. I am new so just trying to figure it out. The cabinets from what I can tell are not grounded. Thanks

Echo on 5610SW Phones when called from analog ext? We have an echo problem when we try to call an analog ext or an analog extension calls an ip phone. We have "The collector" device which uses an analog port. When we call that to record the message it echos. I tested with a butt-set...

Can you find the serial number through manager somehow? I know its usually on the back of the unit but I am offsite. Thanks

When we try to transfer calls we "sometimes" get a delay in dialing the number on the phone. So when the user hits transer 334, there is a delay on the screen of the phone the three will come up then a couple seconds the next 3 shows up on the display and then the 4 then goes through. Just...

Can you set the time server to any server on the network or cannot you do that becuase IPO uses a different time protcol? For some reason it is not hitting the VM server on the other side of the T1. Once we change the server time server IP will we have to reboot the server and the phones or...