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Hi every one. i have some B189 that after power up, the progress bar load FW stop at about 3/4 on the blue screen and a green square in the middle. It stays like this for ever No Mather how many times you power reset it always stuck on loading. See Picture. Is there a button sequence that can be...

HI Everyone. Right now our Aura Messaging is setup for outbound SMTP on port 25 and all new voicemail are getting out to users email. Our company IT want us to migrate to SMTPS on port 465 but because we don't have any field to enter Login/Password it does not work. See attached files for my...

Hi All We are implementing E911 on SIP. Outbound works fine but Inbound callback is not. My preliminary testing is as follow in a non production environment. IP-Network-Map (to map my OneX IP) IP Address: 10.189.11.170 NR:65 Emerg Loc:145005 Ext:61230 Public Unknow (to send proper ELIN #)...

HI our SBC has been upgraded to 8.1.2.0-31-19809 and since we cannot do a traceSBC here is what i get ipcs@TORA9xxxx ~]$ su root Password: [root@TORA9xxxx ipcs]# traceSBC traceSBC cannot be used on a GDPR enabled SBCE [root@TORA9xxxx ipcs]# any idea how to disable this GDPR. Probably a CLI...

Hi Every one We are about to upgrade our Communication Manager to Aura 8 CM 8.1.2 We already have an Aura 8.12 in our lab. Is there a way to keep using ASA with 8.1.x? I am not able to connect at all on port 5022 If i change for port 22 with manual login i get to a certain point but cant...

Hello All Any one have ever got a request from a Customer to setup an specific SNMP community RW for all Avaya physical device on a network? Customer has multi site Avaya Aura with G4xx/LSP, Platforms, CM, SM, SMGR, AAM, SBC, AACC and more. How do you deal with this? Is there an outlined...

Hello all I tried to upgrade an IPO from the VMPRO Manager. VMPRO has 2 network connection, one on Data lan and one on Voice lan. When i started the upgrade i had all item in double like IPO 500 V2 twice, and everymodules were in double too. Probably due to dual nic. When i pressed Upgrade it...

Hello i have solved my license issue and now i have talk path issue When i call MM at 3000 it does answer but i dont hear anything. Tracing on the MAS it self i see everything i do if i press digits i see it. I did the station trace and i have the following denial event 2300: Ept capabilities...

Hello Everyone. trying to license my Single Server Modular Messaging in PLDS and i am getting error that MM R4 or R5 cannot be generated without MM TTS REALSPEAK ANY in the license entitlement. i have 200 licenses MM R5.2.1 new seat and 1 MM TTS REALSPEAK ANY license i have included a snapshot...

Hello All i have upgraded the IP Office Manager on my VMPRO server to do a Remote update of the IPO. Installation of Manager is ok but when i fireup the UPGRADE i get everything greyed out and in the Column Available i have nothing. When i use my laptop it works. Is there an issue with...

I have a 9621 phone. I did enter 20 personal contact names and phone number in my contact list. If I am working at the office on my hardphone 9621 there is no issue. However, If I am working from my home office and use my softphone, when I come back at the office all my contact list is...

Hello All I have a System Platform running CM 5.2.1 and CMM Vmail. Tenant 1 NR 1 everything is working fine Tenant 2 NR 2 user cannot reach Voicemail we are getting denial event 1192: Temporary failure then denial event 1012: No circ/chan avail. Trunk group 99 is idle or only one or 2 channel...

Hello i have an issue with WIndow 7 and IPO Manager 6.0(14) Customer is doing a change and when applying the merge he get the following JIT popup Sorry the image is not that clear. Is there a way to diasble this JIT debugger. Thanks. Daniel Audet Avaya Application Specialist MTS Allstream...

Trying to install MM5.2 Single Server Template on Sys Plat 1.1.1.94 and it fail the MBT installation while downloading plugins. I am using the original DVD, I did download the MBT template from PLDS and same result. It fail at the second task Error: Error occurred when downloading plugin...

Hello all i have an Aura S8800 running SYS Plat 1.1.1.94.2 and CM 5.2.1 so far so good it is running fine and licensed but a have a second site a S8300/G430 as LSP I cannot load sys plat 1.1.1.94.2 only VSP 6.0.2.0.5 will load or the stock CM5.2.1 CD How can i get this lsp to work with my main...

Hello All i have setup a paging analog station port that is connected to the Paging Amp. Analog port--> Matching transformer ---> AMP input. This is the same setup they had on the old Nortel.(Digital and analog phones) On my IPO i have IP-Phones and Analog phones. Paging with an analog phone...

Hello to all the issue i have is the following. I have extension 6404 FWD to a Cell 514-4xx-7xxx. so far so good it work for calls received internally and externally thru DID. I have another extension 6438 that is FWD to ext 6404. Anyone calling 6438 end up to 6404 even if forwarded to Cell. It...

Hi I have a Avaya CM5.x PBX with a PRI setup as T1-QSIG ( Peer-Master)toward a NEC PBX Tracing the TAC for this trk Grp I receive callerID 2207 (NEC ext) on incomming call to my EXt 7200. When I use extension 7200 (Avaya Pbx) and dial to 2207 I have only the Name that goes out to NEX PBX but...

Hi everyone, i have an issue with Window 2008 server 64bit Some documents says that nothing is compatible with W2008 some other it is partly. I already have a customer with VMPRO, CCR, Contact Store all on Win2008 and it works. Now i am trying to implement Web Voicemail and during installation...

Hello in supervisor mode my view is constantly changing numbers and does not reflect the realtime stuff. Any clue on the problems. Daniel Audet Avaya Application Specialist MTS Allstream Montreal, Quebec, Canada