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I have 2 Windows 10 computers that are sharing the same exact problem. I purchased a USB3 Scandisk for backup and when I plugged it into the computer for the first time, my wireless mouse stopped working. This was on my Desktop computer. So thinking it was an anomaly, stupid me, I plugged it...

I acquired an older HP Laptop (My wife's) that started life in Vista, then had Windows 7 and ultimately Windows 10 installed. It works but is very slow. I decided to try and do a Reset and it will not allow me to do so. I want to use this for logging (Ham Radio) and internet search's so I do...

My Sony Vaio suddenly went black and has no video. Is there any way to get a visible screen? I have removed the battery and turned it off an on several times. I even tried a rescue disk. Nothing on the screen... I tried plugging in an external screen and nothing came up. I would like to make...

I have a Sony Vaio laptop that came with 4GB of memory, I bought 2 new sticks to increase it to 8GB. I have restarted many times and it still sees only 4GB. I tried to go into the CMOS but I could not highlight the memory installed to change it. What am I doing wrong? DrJorde Webmaster...

My HP Pavilion Webcam stopped working right after installing windows 7 in both my HP Pavilion laptops. One had XP and the other had Vista before the update. I cannot find a driver or fix to get the camera working. It turns on (blue light) but the screen is black. Anyone? Please. My wife is...

How do I remove aprotectedpage.com from my new laptop? I made the mistake of downloading a video driver and this thing has taken over my computer. When I click on my homepage Icon I get their webpage instead. I change my Intenet Options back to my homepage and it immediatley goes back to its...

A few nights ago I attempted to save a word document and tried to direct to a specific directory. The application froze (1st time in hundreds of saves). After rebooting, it did the same thing. So I deceided it was time to upgrade to Office 2003. I loaded the newer version and proceded to create...

When I place my curser under a hot link and wait a second it gives me a short message as to what it is. Lately, it is giving it in Spanish as well as English. I have not changed any settings and do not have any Spanish stuff loaded that might cause this. Is this something I can control? Can I...

I am getting a message that says: "You must restart your computer before the new settings will take effect. Do you want to restart now?" This just started 3 days ago. My McAfee on line virus protection is up to date and will not find anything with a scan. As usuall, Mcafee is nearly impossible...

Cox Cable suggested we go to the LINKSYS Modem in lieu of their Toshiba Modem so I did two days ago. For two years, I was never dropped from the internet with the old modem, now everytime I go to check my mail I see that I am offline. What gives? All I did was remove theirs and install mine...

On a fresh boot, I have about 9 icons on my hidden taskbar. While using Explorer and experiencing a lock up, I noticed all but 3 of the icons went away. In the past month, I have also noticed occassional extreme slowing of the computer. I have cable network (very fast) and a LAN to another...

I have a 40 GB drive that has Windows 2000 Pro as it's operatining system in it. I took it from a working computer and tried to put it into my second computer to replace a smaller (now full) drive that has Win 98 in it. I get the BSOD telling me it can't find a bootable disk, asking to run...

I have OE 6.0 on my Win 98 machine. I keep getting the"OE removed access to the following unsafe attachment in your mail" message when a friend attaches a gif or jpg file. How do I fix this. My Win 2000 machine with OE 6.0 does not have this problem. What can I do? Thanks DrJorde...

This is an update, with more information. My problem continues; I have 2000 Pro on a 1Ghz machine with 256MB RAM & a 40GB HD. It is networked through a router with a Win 98 machine in my Hamshack. Everything has worked perfectly for 16 months. Suddenly this past week the system freezes up...

I have 2000 Pro on a 1Ghz machine with 256MB RAM & a 40GB HD. It is networked through a router with a Win 98 machine in my Hamshack. Everything has worked perfectly for 16 months. Suddenly this past week the system freezes up (mouse stops & you cannot get into Task Manager). This has been...

I can access this site at work but I cannot seem to access it at home. I used to be able to get it before I installed Cox's sofware. Is there a setting in the Internet Options that needs to be set? It is a valid Californa Traffic site that we use to check road conditions before going to work. It...

Cox Cable High Speed Internet vrs Windows 2000 & IE6.0. After making the mistake of installing Cox's conversion software, I discovered the software was not required for internet access. I uninstalled it per the help desks instructions. This took my 128 Bit Cipher Strength down to 56 Bit. I fixed...

Last night I recieved an email from a trusted friend that had an attachment, Something.exe. I tried to execute it and got a message having to do with dll files. then I got a message that adder,exe was missing. Since then my email has gone out with strange messages to people who are in my address...

I use AutoCad 98 light mostly, but this happens in all versions even up to ACAD2000. I use the "group" command a lot to make Electrical layouts easier to work with. When I have a drawing that has a lot of these "Groups", and I go to trim or extend or window around an object...

I have Windows 2000 Pro and recently installed Office 2000. Everything worked fine until I installed Groupwise 5.5, I removed it the same day and since then since then when I try to do a "save as" or a normal save, I get the "Cannot find GWXL97.XLA file". If I close Excel...