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Existing IP office 500 V2 running 8.79 firmware Slot-1 combo card v1 Slot-2 combo card v1 Slot-3 Digital 8 with ATM4 Slot-4 Digital 8 (trying to put new card here) Whenever I try to put a new digital eight card in slot for when I power the system back up slots three and four have no dial tone...

I have a Option 11 with CP150 Mini just installed and having trouble with SDN Numbers and VoiceMail. I’ve added the hunt group 299 as SDN but when I call 299 VoiceMail never Answers. If I call the main phone number then General Delivery Mail ox picks up. Anyone clarify the SDN programming for...

I’m replacing a failed mouradian mail with a call pilot 150 Mimi does anybody have the specific information that I need to program the ports and what I need to remove in programming so it doesn’t look to the net mail and it only looks towards the call pilot? The install maintenance manual does...

I have a Opt 11C cabinet with a CP-MGS and a Call Pilot 201i in slot 9. The Call Pilot Harddrive crashed the other day and I have installed a replacement 201i and re-imaged the drive, loaded keycodes, patches, etc and got it up and running however, the 201i refuses to talk to the CP and thus the...

Client is currently running Release 9.1.9 with Essential Edition and would like to know if they can have a supervisor monitor an agent in their hunt group then by pressing a button talk to both the agent and the caller or is this Advanced Edition thats needed in order to perform the basic...

I have IPO 500v2 running 8,1(65) and calls ring into VMPro and then to multiple Hunt Groups. The Hunt Groups are all set for Sequential, which by Avayas definition should ring each extension in order, one after the other, starting from the first extension in the list each time. The following...

Customer has ip off give 500v2 on 5.0 and currently has 2-gates that are controlled using the Avaya contact relays to open the gate. Customer wants to add 2-more gates and also be able to open them with the ip office. Any suggestions or is this impossible?

I have been trying to get a Avaya D100 SIP DECT Base Unit and D160 DECT Phone to work on an IPOffice 500v2 with 8.1.79 firmware for the past several days and I have replaced the D100 and D160 twice. The starnge thing is that I have 80-H323 phones and 7-SIP Polycoms working with no problem. I...

I have a client with an Avaya IPO running 8.1 (79) with Call Center agents and Reporting and they want to upgrade to Rel 9.1 Do they need only an upgrade license to 9.1 or do the Agent and Call Center Reporting require any additional licenses? I know that they have 2 VCM64 cards that will...

I am in need of the linux firmware download for the UC Module; 9.0.3 SP6. It should be: c110-9.X.X.XX_el6.iso image so that I can download onto a USB memory key and boot the server. I do not have access to Avaya no longer, so cannot download the necessary firmware. Any assistance is greatly...

Does anyone have a install manual for the unified communications module And what USB memory sticks are compatible with. Installing the firmware onto the UCM. It's been a few years since I've installed these so any assistance is appreciated

The customer has up office 500v2 with 8.1(67) and all up phones 9620 and 9640 the all page feature use to work no problems but now when you press all page button ((Group Page) all phones speaker button lights up then call is disconnected I verified myself on-site that buttons are correct and...

I have a client that has G600 Gateways in 2-cities. All of a sudden the remote site does not have access to the voicemail anymore instead all calls goto the operator at the main site, not voicemail. I have access to the G600 but not familiar with tanslations. I know that their are 5-PRI-T1, how...

nortel MICS 0x32 DR3.0 with m7310 phones are not allowing user to press Feature *1 and Program a external auto dial button. We have tried several phones m7310 and m7324 existing and replacement brought from Our office. We installed a replacement 0x32 with 4.1 software and tested in our...

I have setup a tz400 to allow only ports80, 443 and 53 To be allowed from LAN to WAN but I end up seeing DNSrebind attacks and most times unable to browse to the Internet due to attacks. The WAN to LAN is set to discard everything and I have also enabled theDNS Rebind attack to drop and log...

This past weekend I noticed strange activity on our home network and I noticed on all of our computers (9) that a gm ware virtual machine was running and SQL was installed in addition to a Windows credential installed on several machines. The computers are win 7 pro, ultimate and win 8.1pro and...

I have a Norstar MICS 0x32 that cold started after a power outage and lost the PRI keycode. Does anyone know if these can still be retrieved?

I have a IBM Lenovo Windows 8.1 PRO that is simply acting as though it has a virus, rootkit, etc. I looked at my sonicwall and I have over 2000+ connections to this laptop. I have the latest Kaspersky Total Security, RegRun7.x, as well as Malware Antibytes and none of these softwares show any...

I have a client with IPOffice 406 v2 on Rel 4.2 and 2-site SCN. The Voicemail serve crashed and no they want to replace it with a virtual server. According to what I have read on Avaya docs, the system requirements are IPOffice 500 v2 running release 9.x. Anyone have any experience with...

I have a BCM 400 rls 3.7 with a PRI T1 which clocks off the local telco, XO communications the T1 is showing clock slips and on the alarm set I see message 336–0 that I cannot find me information about. Mr hi is intermittent and if course telco states it's the phone system. We installed...