Search results for query: *

I am currently running Intuity Audix LX R1.1 and was wondering if anyone could shed some light on the benefits of upgrading my system. I'm not even sure of the next step up from this system. Also, does anyone know what gets captured in the nightly backup? Voice messages? Configuration?

Our operators are complaining about incoming calls not being distributed evenly amongst the 3 stations in place. We are currently on software version G3V11. The calls are being routed in via vector pointing to attd-group. The console-parameters show the three members as day-only, principal...

Hello all, I have a newbie question. I am working with a basic GridView using a SQL table. I drag and drop the table into the .aspx page, the data looks good in the "View in Preview" browser. My problem comes when I go back to the SqlDataSource and add an additional table (using Query...

Can anyone point me to documentation for setting up the vustats-display-format? I have a couple of formats setup already, but I'd like to find a list of options preferably sorted by the Object Types (i.e. split, agent, agent, vdn) and Data Type (agents-available, calls-waiting...) Any...

We are interested in using the Post Message option on the PBX and have gotten it to work with a couple of exceptions. First, the documentation I was looking at says that I should hear a confirmation tone once I select the message I want to display, but I do not hear the confirmation. Second...

Hi everyone, It has been awhile since I have worked on the Definity G3 V13 system. I'm looking for the UDP information, but that doesn't seem to be an option. Am I missing something? Has it been renamed?

I've been able to create the boot disk for connecting my laptop to the network, but could someone tell me what files (and paths to the files) are needed on the ftp server? Do I just copy cd 1 and 2 to the share?

Does anyone know if HP-UX 11.0 is able to manage print queue with multiple printers assigned to the queue. I'd like to setup a number of printers that would handle print request and hand them out to the first available printer. Does anyone have any suggestions?

I'm trying to remember how to check the number of subscribers currently assigned on the system, but can't remember where to get the info. I can find the number we've purchase, but I can't find out how many remain. Any clue?

Here's a question I've been asked. All of our call center agents are logged into the same split and belong to the same pick-up group. When a call comes in the the split, one agent pulls it from another while it's ringing in. How does the system report the call? Completed? Abandoned? Any clue?

I have a group users that would like their voice mailbox space increased. They currently have 20 minutes for allotted space, but seem to use that up periodically. My question is how do I determine the total amount of space I have on my system, so that I can make a decision on how much space I...

I'm trying to get a good idea of what is in my HP9000 L2000 running HP-UX 11. Could anyone suggest the best way of "diagramming" my hardware in my machine? I'm sure ioscan is the way to go, but interpreting the information is my problem.

I have a couple of questions regarding the routing of calls going to my sales groups using a G3siR9. This is a new project. My goal is to have the calls try each station and then terminate to a generic voicemail box. The problem I am having is that the call rings only one station and does not...

I've recently upgraded from the Definity Site Administration (DSA) R1 software to Avaya Site Administration (ASA)R1.9. I can't seem to figure out how to insert or delete lines in my vectors. In the char mode the only soft-key I get is Edit and in the GEDI mode I do not see the Edit key. With...

I've been co-administering our Definity G3R9 (recent upgrade) for a while now, but I have to do it on my own. Help? I've setup a hunt-group that hits 4 stations just fine but covers to the console if everyone has their station on send-calls or if no one is available. Any suggestions? Need...