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CM 3.1.4 on G700 gateways I have a remote site where I have extended our LAN via a TLS circuit to a cisco switch. I have a couple 9620C handsets in there at the moment but have a request for a cordless set. Are there any options out there similar to and old school cordless phone where I could...

I'm running a "vintage" system on CM 3.1.4 and using a 2420 set with a EU24 expansion unit. I'm trying to set up something we've never used before which is a true receptionist setup. I hvae a half dozen stations I need the receptionist to be able to answer, then possibly put on hold and...

Windows server 2012 R2 with IIS 8.5 I have a purpose built server for running a single web base application that uses IIS and SQL server. It has been running fine until today after a reboot. The application runs out of the default site on port 80 and used to come up automatically after a...

Commmunication Manager 3.1.4 Our system is set up to require callers to enter an authorization code after dialing a long distance number. I've been asked to remove this requirement but I don't know the mechanism that forces the prompt. All of our stations are set to COR 13 which is labeled...

Avaya G700 / S8300 - running CM 3.1.4 I am trying to figure out how a call button rings a group of phones. When someone pushes the button, a group of phones in the building rings and when someone inside answers any of the phones they can carry on a conversation with the person outside. The...

I feel like I must be missing something obvious here: We have an employee who left (Ext A). Temporarily I want to forward all calls to Ext A to Ext B. The snag is that I want unanswered calls to end in Ext B's mailbox. Forwarded calls are covering back to Ext A's mailbox. I can bypass...

We are in the process of taking over IT support for a second organization and need to absorb their e-mail. I think I've found what I need to get our Exchange to accept e-mail for @newplace.org and I know I have to point the MX record for newplace.org to our server when we're ready. One thing I...

I am preparing to bring in a new range of DID numbers. Currently we have two 100 number DID blocks that map to extensions 36xx and 51xx. We're going to be porting a 20 number block as 87xx. Our current DIDs havea prefix that ends in 5, the new ones will end in 8. I am set to create...

I have a lot of entries in the Public Unknown Numbering table to handle non-DID extensions - enought to need two screens. If I try to show the table only the first screen shows. Page 2 is always blank. I know I can use "disp public unknown 4 ext nnnn" where nnnn is higher than the last entry...

I was removing some old extensions and found that 3 were being used as emergency location extensions for other extensions. The scary thing is I never set those up that way. Each extension is on 15-20 other stations. A lot of this system predates me so I'm not going to worry about how two of...

I am trying to get an extension to cover to a cell phone. I know this has worked in the past and am trying to pin down what's blocking this attempt. The extension in question is set for coverage path 74. Cover path 74 has "c15" as the first cover point with 1 ring. c15 in the remote cover...

We are taking over another organization and are going to bring their phone service into our system. The problem is that the last 4 digits of their public numbers are 87xx. I believe that's going to conflict with my dial plan (below). I don't want to have to use different internal extensions...

Windows 8.1 Pro laptop connecting to a Windows Domain. Wireless is secured via Windows RADIUS (Network Policy Server). I had an issue where the laptop locked up so bad I had to do a hard shutdown. After, I can no longer log in to our secure wireless. According to the security log on the...

Can anyone point me to a "Certificate Services for the Braindead" writeup? So far, everything I've found is very generic and essentially useless. I'm especially interested in the certificates for "secure wireless". I haven't found anything yet at the level of specifically saying "do xxx with...

I want to experiment with remote assistance and I can't even find it! The instructions on MS and elsewhere say to bring up the search charm and search for "Windows Remote Assistance" On both of my devices (surface pro and Dell xps15 both running 8.1 pro) I get no search results. The permission...

I need to find a mobile printer that can print from an iPad. Does anyone have any experience with the Brother PocketJet 673 or know of anything similar? Ideally the solution would use ad-hoc wi-fi and AirPrint, but I suppose Bluetooth could do. Jeff It's never too early to begin preparing...

What solutions have anyone come up with for printing at work from iDevices? AirPrint cannot reach across subnets. Are people allowing iDevices on their AD LAN? In our case we're allowing iStuff on our guest wireless for Internet access, but that network is completely separated from our...

I have a G350 gateway addressed in the 10.140.x.x range that will need to be re-addressed into the 10.250.x.x range. Out server is a S8300 in a G700 gateway. Currently the G350 is in the same LAN segment as the server. After our network restructuring, it will be on the far side of a router...

S8300 in a G700 running CM 3.14 We have some remote buildings whose only connection is fiber and we're using 9620 VOIP sets in them. I've gotten a request for a cordless set. I've got site where we've tried a couple of Avaya 3631's with poor results. Can anyone suggets any other compatible...

We are implementing a fax server that will interface with our PBX via 4 analog stations. For normal calls, we require users to use authorization codes for long distance. We would like to bypass that for faxes. How do I exclude certain extensions from needing a code? Jeff It's never too...