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Hi, We have two Ribbon SBCs to provide connection to MS Teams Direct Routing. In the ARS we have two Routes in a Route List to provide resilient routing. This morning due to VM issues the 1st choice SIP Trunk was out of service when I checked SIP LINK STATE ALL but calls were returning busy tone...

Hi All, Searching through for help with this, thread1329-1682186 is the most recent post I could find so have opened this new one. Having been quoted an extortionate amount, in both time and ££££s, I'm looking to do this myself. We have a SDS cluster of two vMCDs and three MXes all running MCD 8...

Hi, We've had an unusual request from one of our academics, he's looking for a system where a user dials a number and either records a message or triggers a pre recorded message which dials out to half a dozen extension or mobile numbers and then plays that message to the people answering or...

Hi, our cluster of two VMCDs and three physical 3300s are all running MCD 6 and we're stuck there because of the per cab support. We've moved 3000 IP extensions to the virtuals and have approx. 900 TDM Supersets and ONS on the physicals. We need to get the VMs back up to a supported load and...

Hi we have Mitel MCD cluster and MiCollab Nupoint UM for voicemail. When an extension which has its number marked as Private number in the directory leaves a voicemail message in any mailbox the number as well as the directory name is shown in the notification email. Is there a way to block...

I didn't realise how big a problem this was until I phoned a colleague at another business premises. "sorry I cut you off the switch on this phone (5320) is dodgy, slightest touch and it disconnects" We have a large quantity of Mitel 5312 IP sets taken out of service because the users have...

Hi Is anyone in the UK, or anywhere else having AMC sync problems? We've had "Licence violation" warning "Failure to sync with AMC" on our DLM in our MCD cluster since 00:12 (UK Time) this morning, we believe it's a Mitel issued certificate problem, is anyone else experiencing the same, or ideas...

Hi, as we're about to lose our Microsoft UM due to MS withdrawing support for SBC access we're looking for a replacement voicemail system for 1000 - 1500 users. As NuPoint voicemail is now MiCollab UM, which licences do we need for basic voicemail with MWI notification and SMTP forwarding to...

Hi, Is anyone in the UK using direct Vodafone SIP trunks connected to vMBG on 3300 MCD 6.0? Vodafone UK is not on the SIP centre of excellence compatibility chart but allegedly "will work", vendor/support company is reluctant to go ahead, does anyone have any experience? Thanks, John.

thread1329-1770047 Hi is anyone running 3300 MCD/MiVoice 7 (or 8) with per cabs? We have a cluster of 5 physical and 2 virtual 3300s running on MCD 6 but we still have 14 Peripheral cabinets supporting 1000 DNI and 800 ONS extensions. As MCD 6 is no longer a supported load we'd like to move to...

http://edocs.mitel.com/default.htm#3300_MCD_anchor Was having a google to see where we were with per cab support and came across this on MOL and this thread, looks like all of us still on MCD 6 with per cabs are now "unsupported"? John.[thumbsdown]

Hi, Some of our extensions require to withhold their outgoing ID on PSTN calls. Previously we set "Privacy" to yes which sent the directory name only to other extensions and the base number of our DDI range to the PSTN over our DASSII trunks. Since we changed over to PRI (PRI cards in DSU...

Hi is anyone using, or does anyone have config guides for, either Yealink W52P or Snom M9 Sip Dect phones on MCD? We have a couple of these to try for a requirement for multiple cordless in a lab environment as an alternative to Mitel IP dect. Thank you, John.

Hi Does anyone know if the 5550 console software can be set up to run (directory search only)without a physical 5550 keypad being connected? We have a switchboard overflow group who use standard 5312 IP phones but keep asking for the Directory software so they can use the advanced search...

RE: thread1329-1689765 Hi I've been through the rebuilding the defaulted embedded voicemail system Today! Thankfully I've only got two multi level auto attendants, several RADs and only a handful of extension mailboxes. Was contemplating restore of whole MCD until I found all Ports, Rads and...

thread1329-1697846 Hi has anyone had success with this kit? Our AV guys are looking at one, does anyone know if it's compatible with MCD6? http://www.clearone.com/products_convergeprovh20 Cheers, John,

Hi, Does any one know if you can re program the "Ring/Message indicator" lamp on the top of the 53xx IP sets to be a busy indicator? IE be on steady when you are on a call. It's for a group of users using headsets so colleagues can see if they're on a call. Cheers, John.

Hi Just to pick up on the old thread1329-1726168 can you confirm you need to change then save in the Application Group Licencing form on the DLM to instigate a group sync with AMC? I was expecting a retrieve Licences button. Thanks, John.

Hi has anyone used or come across the Sonus SBC in place of Mitel MBG for sip trunks? We've had a pair for a couple of years now for integration to O365 Unified Messaging and are now looking at sip trunks. All the Mitel suppliers are quoting MBG, guess we just need to find one that knows Sonus...

Hi in the UC 360 user guide it says "The audio output from UC360 calls is always to the UC360 built-in hands-free speaker. The HDMI device's speakers are not used." Does anyone know if this is switchable or if there's a way to get an audio out feed? We're trying to connect one to the Board room...