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  1. Sean5150

    Unable to receive calls 9504 essential

    Particular extension on BD1 port 1 is unable to receive calls, they go straight to Voicemail. It IS able to make outgoing calls. Actions taken thus far: 1. Ensure DND is not on via button programming and short code 2. made sure user is logged in as correct ext. 3. recreated user from scratch 4...
  2. Sean5150

    Playing Hold music through phone

    Does anyone know of any feature / code to listen to hold music through a 1416 or 9500 series phone as background music. Looking for Partner ACS feature 19 equivalent. -thank you!!

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