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Is there a way to disable the mode button on a 3560x? In their wisdom the designers at cisco decided to place this mode button exactly above port 1. When a patchcable with a large cable-tule is inserted in port 1 this presses against the button, and when the button is pushed down for about 30...

Hi possibly need to change the IP address on a standalone G450 with S8300c on CM R5.1. with IA770 What are the steps to take and in what sequence? Customer put everything into a single LAN and is now looking to split the Data and Voice VLAN, as it should be. Could not find a proper step by step...

One of my customers has an R11 Definity. Dadmin is enabled in the customer options but noone seems to have the password. The BP that installed it has gone under, so I'm stuck with a dying machine with just customer access, and no way to run any usefull commands. What is the recovery procedure...

Got odd isue with a system in Austria, This specific system seems to have issue with certain incoming calls. When dialing in from the local area (Vienna), or when dialing in slow (digit by digit), the networks gives an out of service message often, while when dialing enbloc, or from a cell, call...

Is there a way to get a terminal screen from the linux shell command line on the internal IA770 audix terminal, similar to typing SAT to get into the CM (5.1) terminal-screen ? Or is there an option to telnet/ssh into the IP of the IA770 from the shell? When I do the last I always end up back...

Got a customer in Austria. new system. Aperently they have a public numberplan where 2 digits are stuck behind the full number as the extension number. so lets say customer number is 14012345 plus extension nr 10 Number becomes 1401234510, So inbound traffic will be sent to extension 10, from...

Anyone know how to claim SIP entitlement on G450/S8300: CM5.2? On the new 5.2 you get a SIP entitlement. To use this you have to claim this with the host ID. The distributor says this should be the S8300 MAC address, But can't seem to find one on there. The G450 has 4 mac's however.. Which one...

Hi, I'm stuck with a fax issue; I just put a new install into france consisting of a G450 with a S8300 and CM5.x. In this gateway is a MM711 analogue board, which has a fax machine connected. The station is set up as 2500, with station-settings set for FAX. When I trace the port, I see ringing...

I have a customer that want's to migrate from IP office with 5400 sets to Communication manager. Officially the 5400's are not re-usable it seems. From the outside they look very similar; is it possible or has anyone ever succeeded in reflashing these to CM usable sets?

One of my customers has a very old DECT R2 system (europe). After an internal move of the system the terminal port won't come up.(had problems before but would work after a couple of tries) At first I'd expected the cable to have gone defective. I made a new cable but still the port doesn't come...

I accidentily put a CMS (v5) machine into single user mode on a remote location, and locked myself out. :-( Is there a way to get CMS back into multi-user mode remote, from the command line, or a commandline util?

Anyone know the solution to this one:? I lost all access to the console via IP SAT,INADS, or datamodule access on a definity 9.5x For some reason the SAT process locked up, it seams. I get the message < Resources not available > and then it will disconnect on me.. The locally attached serial...

On a Definity 9.5 I just upgraded the firmware of one of my TN2302AP-HW3's to the latest firmware (V93). This solved the issue I had perfectly,but,since I did the update it now requires a login name to log onto the board. This was not there before,a password used to be enough. Anyone got an Idea...

When trying to set up a call through a VPN, the call setup works,but I can only get voice to work in one direction. The person using the softphone can be heard on remote, but the softphone user does not hear anything. (This works fine when only using the local lan) The setup that is used: Client...

Got the following issue; on a Definity SI rel 9.5, backups of the announcements were made from several TN750C's to several flash cards. I'd like to restore one, but is there a way to find out which of the boards were backed up to which flash cards? By using the "sta card-mem" I can find out...

Anyone got an idea about this one: I got one of my switches telling me &quot;Resources not available &quot; whenever I try to log on. I get no proper login prompt from any of the ports; serial,IP,or INADS. My dial-up INADS port is stuck and does not show anything at all. According to the Avaya...

Is there a way to force audix users to change their password like they are forced to enter their name on first time use of a new account? (Audix rel 3.2 definity audix..) Thanks Rob

Can anyone explain how the X25 serial number works One of our sites is trying to migrate from a sparc 5 to a sparc 20 machine on CMS V5. I know this is old but at this time they cannot upgrade the software to a newer release due to custom programming. The issue we run into is the fact that the...

Hi, just trying to get IP-Agent to work on a definity 9.5, but run into some issues; (IP Agent version 3.0.04) When I get the agent installled it seems to work,the client logs into the definity and, and when I dial the extension it rings, and I can even answer the call. I set up all buttons and...

Anyone know if it possible to record announcements on definity A with a TN750C board, then take the board out the switch and move it to definity B without problems? What about the assigned extensions, do they need to match ? Thanks Rob