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  1. RogerRuntings

    VPN at Head Office to allow agents working from home to communicate (VOIP) with an external dialer

    Hi Everyone. I am trying to get 20 persons to be able to work from home, doing a help desk application. They need to be able to connect to an external dialer (VICI) in order to make and receive calls. Our current setup is to have them all in one room, using networked PCs going out through a...
  2. RogerRuntings

    Excel Invoice question - Autonumber?

    A friend of mine has customized an Office Excel 2007 template for his personal use. However, he wants to auto number his invoices like so: 2009-0001, 2009-0002, etc Basically, he wants me to use the sample invoice to setup an invoice template that auto-numbers whenever it is opened and saved...
  3. RogerRuntings

    Windows Installer Service

    My friend gave me a PC to look at with an error that is new to me: 'The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.' No applications can be installed on his PC. It is a Dell...
  4. RogerRuntings

    IE-7 prints smaller than IE-6

    I recently upgraded my browser to IE-7. However, it seems to me that the default print size has changed - to being smaller! How can I set the default print size to be larger? My girls keps bugging me about this...lol
  5. RogerRuntings

    External IP Address with VBScript

    I wish to get my external IP addresses from remote PCs on dynamic adsl programatically, i.e., stored in a text file. Then I could email or use MSN Messenger to get the info so I can logon. There are various websites that can give you the IP address (http://whatismyip.com/) for example. How do...
  6. RogerRuntings

    Copy Image File from WebService XML

    I am trying to extract certain elements from a weather webservice. To complete the picture I would like to copy the relevant icon from "c:\weather\" to the appropriate folder, ("c:\weather\BigImage\BigImage.png" ) based on information extracted from the retrieved XML file. I use a "c:\weather\"...
  7. RogerRuntings

    Yahoo weather feed XML to text file

    I am trying to setup an automated weather update to show on some plasma screens. I am able to use vbscript to query the yahoo weather service; my only problem is how to parse the XML that is downloaded. I need to get some text strings out of the XML in a certain format so that the application...
  8. RogerRuntings

    Laptop freezes when opening Microsoft Office documents

    The laptop is running Windows XP Home. Ater a tech came & installed a VOIP phone,several things happened: 1. The laptop lost Internet connectivity as well as the ability to connect to shared(mapped) drives on the network. 2. If the laptop is removed from the network (disconnect cables) it...
  9. RogerRuntings

    Duplicating a Company in AA V5.2A

    My company does accounting outsourcing work for abount 40 other companies. One of our clients is opening another branch and requires us to start work on the new one. Since the chart of accounts is the same (in terms of accounting codes), can I just: 1. Create folders in Company & Data...
  10. RogerRuntings

    Condensed printing - Epson 2090

    We had a Epson 2080 but it went bad. So the boss purchased a brand-new Epson 2090, whick looks good and prints great. The only thing is, I can't get it to print 'condensed'. The old printer has a button on it that read 'condensed' The 2090 does not have that button. And we need to print payroll...
  11. RogerRuntings

    Error Code 381

    When printing transaction Listings from the GL I get the following error: Error Code 381 Invalid Property Array Index What could be the cause of that?
  12. RogerRuntings

    Create New Year

    I recently created New Year for a client so that they could data key 2006 transactions. They are still able to post 2005 transactions; however, when they try to post Jan 2006 batches (AP), they get the following: Errors found during posting sequence 389. Check the error batch 000415 and journal...
  13. RogerRuntings

    Disappearing LanPaicences

    Can anyone tell me how long a Lanpak licence is supposed to last for? My understanding is that unless the 30-day demo was installed, it should keep running. The situation is this: A client called to say that yesterday everything was fine; however this morning, only one user can log into ACCPAC...
  14. RogerRuntings

    SQL Server 2005 database

    I recently went to do an install of AAS 5.3A and realized that the client did not have SQL Server 2000 installed. I got a email quote from my Microsoft rep for SQL Server and 8-CALs. The quote is actually for SQL Server 2005!! Does anyone have any experience using it with ACCPAC Advantage? How...
  15. RogerRuntings

    Unable to logon full LanPak user complement

    A client has an ACCPAC installation with an 8-user Lanpak, and recently upgraded to 12 users by purchasing additional LanPaks. However, some times when 8 or so users are on, nobody else is able to logon to the server. What would cause this scenario to occur?
  16. RogerRuntings

    Damaged Data - Error Message Report

    A client is attempting to print some cheques, but is getting the following error: Runtime - 2147467259 (80004005) Automation error unspecified error Priority damaged data payment and adjustment batch Table APBTA not found. There is also another error: Error Message Report (ASERRRPT) No...
  17. RogerRuntings

    Sage Accounts Production Advanced

    Does anyone in this forum have experience with Sage Accounts Production Advanced? It is an Auditing/Accounting package which is suuposedly used by the top practices world-wide. I recently installed it at the office, both server and 8 workstations(clients). I can open it and log on fine from the...
  18. RogerRuntings

    Pervasive/ACCPAC - error 45059

    Hello All! I've just started working for a firm that is an ACCPAC VAR and I am trying to get comfortable with installing the software. After doing all the reading I thought was required, I thought I would install ACCPAC Advantage Enterprize 5.2A on a new user's PC. We are using Pervasive SQL...
  19. RogerRuntings

    Error 45059!

    Hello All! I've just started working for a firm that is an ACCPAC VAR and I am trying to get comfortable with installing the software. After doing all the reading I thought was required, I thought I would install ACCPAC Advantage Enterprize 5.2A on a new user's PC. We are using Pervasive SQL...
  20. RogerRuntings

    Printing Issues under Win2K Pro

    At my company we use a Clipper compiled program to collect bill payments and generate a receipt for the customer. This program can collect a single bill, after which the cashier checks off the bill and prints the receipt; the cashier can also collect multiple bills before the checkoff/print...

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