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  • Users: hymanchen
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  1. hymanchen

    dial 0 not display attendant name or attendant extension

    I was set the 0 type attd, when i use 5500 extention to dial 0,it display 2203 not display attendant name or attendant extension (4401) . I check the list-directory-number and cover answer-group no have 2203 in it . I have no idea now ! Any one can help？Thank you !
  2. hymanchen

    Can't tranfer to agent Prompt No Vdu ID

    Need your help! I can transfer to agent via IVR at first,but can't transfer to agent after 30 min,the ivr logs prompt no VDU ID.Recover can transfer to agent when i restart the appserver. IC7.2.3 Ep7.2 AES10.1.3 CM10.1.3 IVR logs: 2024-01-23...
  3. hymanchen

    Avaya ACRA how to enable stereo recording

    version cm10.1.3 aes 10.1.3 ACRA 15.2 I download the wav file still the mono ,but it had changed to stereo recording.I can't think of a better way to solve this issue. Thanks all.

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