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MS Office XP is installed from 2 CD-ROMs, one for the main programs such as Word, Excel etc and the other for 'Media Content'. I have installed both these. However, when I open Word and then try to insert clipart into a document it states 'Insert Media Content CD into CD drive'. Why do I have...

Until recently, when I opened Word there was a right hand panel which allowed you to create a new document from an existing template. This panel no longer appears. How can I get it back? Also I have tried Start > All Programs > Search > All Documents > normal.dot to find the default template...

A friend has Yahoo web mail. On the initial Yahoo! Mail page it states 'You need to have JavaScript enabled in order to use the new design.' My friend has IE v 6.0 and has enabled active scripting and Java applets and allow paste operation via scripting. My friend runs Windows XP Home edition...

I have OE v.6 and cannot change the default font of Ariel 10 pt despite taking the action recommend in 'Help' - sorry can't remember what this is as I'm not at my own computer at present! TIA Richard

In a Word document, it is possible to insert the current date in a document. However, if that document is viewed, say, one month later then the date on that day is inserted, not the date the document was created. What I'm trying to do is to set up a template for a letterhead which will insert...

I'm running Outlook 2000 and find that I cannot export data from Windows Address Book - that option is greyed out. Does anyone know what is causing this and how to cure it? TIA Richard

I have received an email in Outlook 2000 with two Word files attached. When I double click on the Word icon to open the file I get the usual dialog box asking whether I want to open the file or save to disk. I can open the file OK but when I select 'save to disk' I get the error message...

I have Outlook (9.0.0.6627) but cannot find how to connect to Hotmail. Help>About e-mail accounts states "Outlook supports the following types of email servers ... Internet E-mail: POP3, IMAP, HTTP" but when Tools>Accounts>Mail>Add>Mail is selected, the Display Name is prompted, then email...

Just tried to start OE v 6 and got error message 'MSIMN has caused an error in KERNEL32.DLL' Any assistance given to fix this will be much appreciated. I have tried re-installing OE but still get the same error message, Richard

I received an email from a friend which stated it had been sent at 4:41 am. When I queried this, my friend told me his computer clock is showing the correct time. We both live in England. Does anyone know what could be causing this minor irritation? My computer clock is also showing the...

For some time I've had an intermittent problem in that eg I would click on the down arrow at the bottom of the scroll bar on the right hand side of the browser (IE 6.0)or nothing seemed to be happening and I would then press Ctrl+Alt+Delete keys which then displays the Close Program dialog box...

My version of OE5 has just been automatically updated from the Microsoft site to OE6. I have now received 2 emails to which the sender had added attachments. In both cases, there is the message like 'OE has deleted the suspiscious attachment XXXX'. One of these messages was a test that I sent...

I want to submit a bug report to Kazaa.com. They require to know CPU Type, CPU Speed, RAM Size and HD Size. I seem to recall seeing a box that gives this info many years ago but do not know now how to access it. TIA Richard

I having problems with OE 5.5 Typically, I'll compose an email, please the send icon, spell check operates and then the program hangs in mid-air - nothing happens. I press ctrl+alt+del and get the dialog box 'OE not responding'. I click "End task". Nothing happens. I do this...

Sorry to post this again. The reply given to my earlier post does not work. I think there is some misunderstanding - or perhaps I have not made myself clear. I want to display data in fixed positions (like in a table) but without the table grid lines appearing. Unfortunately, the code given...

I want to create an invisible table to display text/graphics in a fixed position. I know how to create a standard table. I have tried amending the HTML code to e.g., <TABLE CELLSPACING=O WIDTH=70%> but the table is still visible in the browser. Please let me know what I'm doing wrong! TIA...

When I start Windows ME the internet 'Connect To' dialog box randomly appears. Usually this is as soon as the Desktop is displayed but it can be at other times, eg whilst using another application such as MS Word. I have checked the Start Up programs folder but there is nothing there relating...

I had MS Publisher on my hard disk. I had to reformat the disk and cannot now find Publisher from the two MS set up disks I have which are MS Office 2000 Professional and MS Office XP Professional. Office XP gives you an option to instal certain components only eg Word and Excel but not...

Sorry for such a basic question but how do you enable IE 6.0 to accept ActiveX? TIA Richard

I have an intermittent problem when I shut down ME from the Start icon. I select 'Shut Down'. The screen goes blank BUT the lights on my HP Internet keyboard stay on as does the green light behind the on/off button on the system unit. The only way then to shut down, is to hold down the...