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We have many users that are confused when checking voicemail because the keypad for the active call is not visible. Does anyone know of a setting where when your on an active call and have to enter digits the dailpad is displayed without selecting the keypad icon.

Thank you all for your time. I am fixing all of our Network Regions(NR) that are now direct connect to each other. I do have some questions that are not easily spelled out in Avaya documentation. 1. We have 2 session managers. one at our main site, were CM lives, and another at a data center...

Hello all. We have been deploying the Avaya Equinox app on cellular devices and are having a difficult time troubleshooting why they drop off the network. We have removed the sim cards and put them on a internal network. This was to remove cellular coverage issues within buildings. Equinox does...

Does anyone know an easy way to get port usage/capacity per tenant? We have 30 different sites and I wanted to know if there was an easy way to spread that maintenance cost to each group? Thanks for your time.

I have been putting in new cisco air-lap1131 access points along side existing cisco air-1220 APs. The problem we are now facing is that the avaya wireless 3620s drop calls when switching from the old to new new APs as you move around the facility. The phone gets a avpp error. Has anyone had...

I have been putting in new cisco air-lap1131 access points along side existing cisco air-1220 APs. The problem we are now facing is that the avaya wireless 3620s drop calls when switching from the old to new new APs as you move around the facility. The phone gets a avpp error. Has anyone had...

I have looked at some zone boxes for a 2' x 2' raised floor system and can not find any that I like. I played with Panduits 11u zone box and was disappointed. In order to install you have to take out 4 addition tiles and since we are using 4’ stringers I would have to take out possibly 8...

I have been given the job to provide wireless signal on all elevators. Has anyone used the traveling cable for the elevator car to get connectivity into the car? I have also thought about installing devices in the shaft itself. I can either install at the top of the shaft and shooting signal...

Has anyone come across a self-sealing firestop product out there? I use metal sleeves on most penetrations. My problem is that I return to the same pathways often and other trades come thru and use my sleeves past there recommended fill. I found an EZ Path that has no % fill to worry about...

Have not seen much talk about Division 17 for communications. Is this stuck in the water? I think some people have stared to use it but I have not come across it. Whats your thoughts?

I have a building located 3 blocks away that has only a few cable pairs left for our definity phone system. I do have a couple strands of fiber open for my use. Does anyone know of a easy way to convert fiber into multiple copper lines? We are not using VOIP. I am not sure the best way to...

Has anyone used a swivel when they pull cables. I find the memory on the cable and the twist of the jet line twisting my pull string in my cables and I can only pull a couple of times before a have to run a new string. I have found bigger ones but none that are designed for telecommunications...

Does anyone know of an analog display phone that can show its own number on the display?

Can anyone tell me if the definity switch has a limited number of power fail lines. I thought that since it by-passes the switch you could have up to the number of incoming lines. I have been told other wise but with no explanation can someone please enlighten me?

I have over 25,000 cable pairs going to different buildings and over 5,000 devices. I have looked at different cable management software packages but all seemed to focus on the network side of cabling and are very expensive. Does anyone know or use a software system that deals with voice pairs...