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Having a problem with duplicate identical entries showing up for a number of users in the System Directory in PCM. The duplicates do not show up in the directory on the IP phones, or when you type the name or number into PCM. Any ideas?

We are self maintained and currently use United Asset Coverage as our insurance provider. We receintly recieved notification from UAC that if we continue to be insured by them that Avaya will not provide us support of any type should we need it. I have confirmed this with Avaya. So, it looks...

I work for a large community college with two campus locations in the same town. We have a Definity R6.3 at each campus tied together via ISDN using DCS+. Currently, if someone dials 911 the call goes to the E911 response center and the police department responds. At the same time the campus...

The Community College I work for is building a new sports field with a concession stand and maintenance building. The buildings will be located roughly one half mile from the main campus complex. I need a cost effective solution to install analog off permise extensions from our PBX in both...

What am I missing? I type "Change Remote Access" and the switch tells me that "remote" is an invalid entry. I hit the help key and "remote" is not one of the choices. G3SI Rel. 6.3

Can someone please provide me with the alarm destination number for Avaya that is set up on the Intuity Audix Alarm Management screen. Seems to me it's 1800-535-xxxx. Thanks

Here's what I am trying to do... We currently have a R6.3 Definity on which I am planning to enable the system printer so I can capture some BCMS reports and other reports that cannot be captured from DSA (ex: list emergency). Instead of connecting the serial output of the 7400A data module to...

We've been experiencing an ongoing problem with late lighting message waiting lamps. This problem seems to occur sporadically, but enough folks have mentioned it to me that I believe there is a problem. Example: Subscriber 7324 says she received a message dated 10/03 at about 2:30 p.m.. She...

I have had several complaints from users lately about a delay in their message waiting lamp being lit. The delay can be anywhere from several hours to over 24 hours from the time stamp on the message until they see the lamp lit. We currently have a Definity 6.3 and an Intuity Audix 5.1...

I'm looking for some assistance in setting up a DEC VT220 at a System Administration Terminal on a G3SI V6.3. Any help will be appreciated.

I need to be able to run a report on our Intuity Audix showing subscribers that have had no activity for the past month. Does anyone know how to do this from the Intuity or will I require aftermarket software to accomplish this. Any ideas will be most appreciated.