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Trying to get a customer going and I've been out of the Nortel side of things for many years. Modular ICS system, maybe 10 years old, 6 of the M0X8AM expansion modules, two of them have no dial tone. Battery on the pairs, you can hear a relay clicking inside the module and the green light on...

Greetings, I find myself in uncharted territory. I'm normally on the consumer side of things, but this month I'm inside a verizon wireless switching center doing voice and data cabling. After two weeks of debate and research, we're finally understanding the differences. The 'engineer' wrote...

I've got a simple service call tomorrow and i've never worked on a magix. I'd done all the old classic merlin stuff, plenty of partner, definity, etc. but i don't have a merlin magix manual and i need to get some idea on it by tomorrow. The problem is apparently one phone doesn't ring on...

Greetings, I've got a customer who wanted to do their own programming via the ethernet interface, so I let him take off and do that so he'd stay out of my hair. I think it was the right choice, though his 'structure' in building CCR trees and boxes is taking up a large amount of space. He has...

I've got a pretty good idea about licensing in a few western states, but are there some states that do not require an electrical license of some sort for voice and data cabling? I'm not talking contractors license, but just for a guy to do that type of work. thanks, Daron Daron J. Wilson, RCDD

Hey folks, I've got some of these access points coming, but can't find anything in the specs about what the antenna connector is. Is it the MC style connector used on all the Orinoco Cards? thanks in advance Daron J. Wilson, RCDD

Installing a DS1000 with the built in intramail voice mail. We want the AA to answer when the switch is in night mode but want it to ring the extensions first for three 3 rings. Usually there is a 'delay before answer' on the AA setup for the trunks, but I don't see that in the DS1000. Am I...

Greetings, I remember YEARS ago a customer requiring me to terminate the data on 110 blocks in the equipment room, and then use those patch cables that have a modular plug on one end and a plastic fixture on the other end that pushed into place on the 110 block. They were a little unstable...

Greetings, I remember YEARS ago a customer requiring me to terminate the data on 110 blocks in the equipment room, and then use those patch cables that have a modular plug on one end and a plastic fixture on the other end that pushed into place on the 110 block. They were a little unstable...

Hello folks, I bought a Linksys WET11 with the intention of it bridging my network with an access point. Trying to set it up, I can get it to see and associate with the access point, but can't seem to the internet via the access point with it. Is it possible that I need a WET11 on each end to...

OK, here is what we need: When a caller calls in, we offer them the choice of four people in the office through a menu box. Press 1 for Bruce, 2 for Eric, etc. The problem is, Bruce has a pager if he can't be reached on his cellphone and we don't know where/how to give the caller that option...

Hey folks, We're not big lightning attractors here on the left coast, but I know many of you folks deal with a fair amount of it. I have a customer with a metal roof and they are concerned with lightning. The roof is likely ungrounded, but they want a 'lightning rod' installed at the peak. I...

The customer was unable to record some mailboxes, and then it deteriorated to not being able to access the system with the passwords. It is the small startalk, 2 port, modular ICS. Reasonably simple setup. THere are three mailboxes, 555, 556, 557 that you should get from 1, 2 or 3 on the CCR...

Anyone have any published labor rates for burying 4" solid wall innerduct? I'm still waiting to hear what the reel size and put up is on it, but the engineers on the project want a price (less the excavation) for us to roll it out and throw it in the ditch. 3,500 with multiple vaults, I just...

Just getting ready to track this one down but thought I would ask the group first. I have an issue at home as I expanded my network and computers now I have a nice overwhelming noise issue on a couple VHF radios in the house. I've not traced it down or tried to eliminate it yet, but I just got...

Hello, I've seen it before, but I cant find it. There was a spreadsheet or an applet on a web page that let you put in the power of the radio, feedline loss, antenna gain, distance (it calculated path loss), receiver sensitivity, etc. and then showed you what your fade margin was. Anyone have...

Hey someone must have some ideas on this. I'm looking at over lashing some aerial fiber for a customer. I've worked with crews helping them layout this type of job, but don't own a lasher. Any recommendations if I am going to buy one? I suspect almost all of my jobs will be overlashing, not...

One thing that might help is if we as frequent users here took a minute to fill in the profile so others could see what it is we do. If you have a question about the validity of the person or a message they posted, you can easily check the profile and get some idea of their job, their...

Rolling out 65 banks with new Cat6 cabling, Avaya Systimax-D Gigaspeed XL cable and Cat6 jacks. Not too long ago, we spent a considerable amount of time being bashed for using the proper stripping tool, that being a ring type tool with a depth limiting mechanism to prevent shiners (going deep...

Just installed a new partner, 4.0 with caller ID. Problem is they get lots of voice mail over nite from people and they want to know what numbers they called in on. Long story, parole office...anyway does the SMDR actually spit out ICLID info on a per call incomming basis? If so, simple...