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I am trying to get One-X attendant setup using the LDAP connection. The system seams to have the connection to LDAP, but it is not finding any entry’s. Has anyone be able to get this to work? dp

I am trying to get the “VDN of Origin Annc. Extension” to work. Any help would be appreciated.

We are about to change the IP address of the entire network. Which means I have to change the IP address’s of the phone systems, dual S8700 CM2.1, Audix, CMS, Witness, and Avaya CTI. Has anyone had to do this? Can I do the bulk of the moves using the “change node-names ip” command? Are there...

I have a dual S8700 CM2.1, with 3 G650. We have the Witness Call recording solution, CMS. In the past week I have started to hear complaints from my Agents that they are getting crossed calls with other agents. We upgraded from a G3si a year ago and I have not had this problem before last week...

I see where this was discussed in an early tread, but it was never answer. I know that in an ISDN line trunk group you can make some selection as to this. But I do not see anyway to do this in a Tie trunk group. And it looks like I may have a glare issue. The only way I can see to minimize this...

CMS Custom report question. I have a user that would like a real-time report that can give me total calls waiting across all skills, or a set of skills. Longest call holding across all skills, total number of calls, etc. Does anyone know how to do that in a single report? Also need to be about...

Does anyone know what the data format is, from the switch to the CMS system? Or does anyone know of a good replacement option for the CMS system? Just need to look at all options. Thanks David

I am looking for some information. When using the Converse-on command, How much of a time delay is there between when the data is sent and when the # sign is sent? Any information would be helpful. Thanks David