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  • Users: skip555
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  1. skip555

    Boss / Secretary Share Mailbox MICS / Flash VM

    Mics 4.1 with Flash VM . Customer says the way it used to work , call came to Boss’s ext via DID , rang twice then forward to Secretary ext ring four times then go to secretary mailbox and leave a message . They said it worked that way for years then they had someone in to try to set up the same...
  2. skip555

    are there any disadvantages in compreesing a HD ?

    what if any are the disadvantages of "compressing the C drive to save disc space " Os is , vista home premium I'm trying to help a friend out she has a 66gb HD and 9mb free . we cant figure out whats filling the drive , I was going to use go to my pc to remote in and see what I can find but...
  3. skip555

    how can I print Caller ID log on ACS6

    The customer has a ACS6 and we need to be able to download and print the caller ID log . I assumed it was the SMDR records , went on site hooked my laptop up , opened hypr terminal and it only gave me a couple of days of records but when I went to ext 10 and scrolled through the caller ID log...
  4. skip555

    sx 200 multi digit toll issues

    System SX-200 analog with Dean Software Toll control has been working but quit. First we initialized toll control ram Checked and System option 292 was enabled Set up Control plan one, all basic conditions delete (deny) Referenced exception tables for allowed Assigned control plan 1 to...
  5. skip555

    program permission on CICS

    customer has a CICS 4.0 I can only get into programing from ext 200 I would like to allow it on on other extensions , I just went throuhg the installers and coordianters guide and I cant find how to do it .
  6. skip555

    no boot up

    I was working on a customers computer today . got it printing on the network printer files shared to another computer as I was asked to do winxp home I shut it off by selecting turn off the computer tried to power back up and I get a red COMPAQ screen saying on the bottom f1 to enter setup...
  7. skip555

    need 3 staion BLF for a CICS 616

    whats the most cost effective way to provide a recptionist with BLF for 3 stations on a CICS 616 ?
  8. skip555

    programing software locking up under xp

    using the panasonic software to program kxtd and it locks up on a xp machine . still works fine on my old win 95 laptop is there a known problem with this software and xp ?
  9. skip555

    sx200 lightware ONS problems

    Customer has SX 200 lightware 15 software, Key voice corporate office DOS based VM IM trying to set up ONS integration, have all the voice mail ports in a hunt group with ONS VM port's in a COS with ONS ,all the COS options that the manual specifies are correct I'm is trying to set up...
  10. skip555

    call pilot 100 greeting distorted

    customer has a CP100 ,greeting plays fine untill the very end and then it sounds like a tape being fast rewound or stay on the lin ..BZZ@##$EChg no one has reported it in mailbox messages the info box plays fine so it seems to be a issue with this one greeting Im going to go in tues and...
  11. skip555

    two questions on CATV drop

    I have a good customer who had me out to his house becouse his guys had cut the CATV drop I ran a temp drop to get his internet up for him but I have some questions as to proper finishing 1. I used rg6 quad shield, can this be buried or is there direct bury cable we should use ? 2. the reason...
  12. skip555

    partner messaging rel 7 new install problem

    Im installing a ACS rel 7 and two port partner messaging rel 7 as a upgrade from a partner 11 , processor seems fine when I add the messaging module and call in it lights up two lines and answers with "your call is being transfred" no matter what line I call on it will light that line and...
  13. skip555

    partner messaging rel 6 not sending emails

    new customer (I didnt instal or set it up ) calls says it quite sending emails , voice mail works just fine but no email. when I go into administration I can see the box unify with email but it dosnt allow me to check it . I tried creating a new mailbox and got the same thing the box is there...
  14. skip555

    ACS release 6 not transfering to VM on staion busy ,

    customer has a ACS rel 6 extension if busy takes you to the mail log in "welcome to partner mail please enter extension and pound sign " ring no nswer works fine, goes right to his mailbox. said it was working fine untill he changed his outgoing message . Its a partner maail rel 3.0 Im...
  15. skip555

    NEC/NITSUKO 124i three cabinet need to change page card

    I need to change the page card on a three cabinet nitusko/nec 124i do I need to power down all three cabinets or can I just power down the cabniet with the card? its the center cabinet is there a particular power up sequence on this sytem with multi cabinets ? anything I should be aware...
  16. skip555

    call logging/recording

    I have a customer that would like all calls in/out recorded . Im just starting to research this and thought I would see if anyone here had any experiance/ suggstions its a small ofiice 4 lines avaya partner phone system. I assume this would be a PC based add on device ? or is there a...
  17. skip555

    group mailbox owners on messaging rel 7

    I put in a rel 7 messaging for a customer and I cant figure out how to assign a group mailbox owner for my hunt groups it lets me create mailbox 771 , 772 and 773 but I cant figure out how to assign the owner and have it light up the message waiting lamp I spent the afternoon going...
  18. skip555

    call coverage ACS rel 6

    can I have the covering extension be a call group or hunt group what I want to do is have a selector code transfer go to ext 10, if 10 is busy or no answer I want it to ring to a calling group so the call is always answered . is there a better way to accomplish this ? hunt group won't work...
  19. skip555

    call coverage ACS rel6

    can I have the covering extension be a call group or hunt group what I want to do is have a selector code transfer go to ext 10, if 10 is busy or no answer I want it to ring to a calling group so the call is always answered . is there a better way to accomplish this ? hunt group won't...
  20. skip555

    partner mail Rel 3.1 *2 directory problem

    customer has a Partner mail Rel 3.1 (stand alone ) 6 port behind a ACS rel 6.0 Sometimes when you enter *2 for a directrory it starts ringing , you can hear the directrory message in the background but you cant enter anything and it winds up taking you to the attendent other times it...

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