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Hi All, If you use Avaya Breeze anywhere in your systems, please be aware that there is an internal licence for Gigaspaces that expires on 31/12/2024. There is a renewal svar available (PLDS AB000000322) and PSN020644 refers. Fortunately, the applying the svar is a non srevice affecting...

Morning, AES 8.0.1 patch 2 I'm struggling with adding a 3rd part signed certifcate to an AES server. CSR was generated from a different server as I need (strongly prefer) a SAN entry in certificates and there is no way to generate a CSR from the GUI with a SAN. I'm also required to include an...

Evening all. I've upgraded some SBCs from 8.0.1 to 8.1.1.0-26 and it seems that there was a change in behaviour around refer handling. I changed no config, only the application. Calla exiting IVR send a REFER (witha refer to a VDN in CM) message to SM and the SBC seems to convert this to a...

The time on our CMS server is drifting (VM hosts are never great at keeping time) and they are not synchronised to any time source. Avaya's solution is to run the ntpupdate command from a scheduled job within cron. This is not difficult to to carry out, but... Configuring (and starting) ntpd...

I suspect I know the answer - "Avaya only want init / craft /easg logins to use it" but I have nearly completed an upgrade to Version 7.1.3 and I use the command (from dadmin) display internal-data xxx quite a lot. Since the upgrade I can no longer do so. Am I missing anything? Take Care...

Hi I need to apply a URI group to an inbound server flow and I'm using a regex to do this! Except that the regexp doesn't match, so the calls drop through to the next flow - which fortunately still routes ok. Is there a way of testing the URI group regex actually in-situ prior to binding it...

Hi When I try to run a sip routing trace on a System Manager - with valid values (I think) I get an error returned from Sysman after about 45 to 60 secodns The error reads "Failed to retrieve out from <ASM name> - can't connect to server" I must be doing something wrong, but I can't see what...

Hi I've had a couple of issues where one of our sites (Site B) has had a WAN issue and failed to ESS mode. The gateways are purposefully defined with no recovery rule - and we accept the inherent requirement to intervene to force a recovery from ESS mode. SIP trunks are supplied locally to...

Hi System Manager 6.3.19 in a VM environment I have LDAP authentication to our AD domain which allows systems admins access to System Manager using LAN credentials! This is passing credential in plain-text - which is very poor security. I'd like to use secure LDAP and I've configured this -...

We have a requirement which I'm told is non-negotiable (compliance) We need to be able to centrally log logon/logoff events for session managers (not interested in logging SIP traces...) Normally this would handled by syslog, but with no access to root this cannot be configured. Surely Avaya...

Hi, I'm having issues with a NICE logging solution - version 3 SP4 - hot fix level not known (if you can tell me how to find it, I'll get it). I know this version is very (very) old and an upgrade is planned - but we need a sticking plaster for the moment. We are having to reboot the...

Gosh, I'm asking 2 questions inside a week... What is going on! System Manager 6.3.17 and Session managers 6.3.17 When a LSP is inactive, any SIP trunk to it returns a "503 - Service Unavailable (LSP is Inactive)" response to a SIP options message. The SM/SMGR marks the entity link as conn...

Really dumb question... I'm looking for information about remote workers using Communicator for iPhone. Most of the docs are reasonably clear and I can figure it out. Except for the Single Sign On (SSO) stuff. I can see how the SSO is configured at the remote device, but what is the backend...

Hi, I'm going to need to deploy ID certs to each handset in our environment in the future and I'm trying to figure out the process. I understand the principles of SCEP and how this can be employed to generate certs etc. I thought that part of System Manager's EBJCA functions is to act as a...

Interesting one... I have a single G450 out of 15 or so where if I login as root using SSH and issue the command show running-config, I get a complete lack of response G450-011(super)# show running-config G450-011(super)# I get the same response for show startup-config i.e. nothing! I can...

Hi All I have a multi-site (international) core based in the UK and need to set a SIP trunk between it and a SM in the US. So far so easy! I need to send the full E164 number as ANI, which again is easy enough to do! However is it possible to automatically add the country code (from the...

I have a SIP connection from a Session Manager to a CM 5.2.1 (SP14?) system and one to its LSP node The entity link in ASM shows a 408 Timeout to SIP Option messages sent to the LSP node - which while not unexpected isn't really the right message. Is there a method of making the LSP reply to...

I'm trying to run a sip routing check on a System Manager for various URIs I'm getting the message the SMGR is unable to connect to (any) sessman. I suspect that there is certificate issue.. but I'm using the Avaya default CA and a slightly tweaked identity cert on the Sessmans (added a couple...

Hi, I'm running up a pair of System Managers in a test environment and am having problems with configuring geo redundancy when I use 3rd part signed certifcates. It works if I try with a standard SMGR build, so I'm sure it is a certificate trust issue. I get the following error in the...

Hi, I have a site with 3 ISDN 30 trunks, (2 of these provide 60 ch with the same numbering over 2 circuits and 1 which is independant of the other 2). The current 60ch are a little bit flukey particularily for international calls after usual business hours (yeah yeah, the carrier is using...