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  1. lowradiation

    BCM 450 Page zone limit

    What is the maximum number of phones allowed in a single page zone on a BCM 450?
  2. lowradiation

    Mitel 5000 dial extension numbers in mailbox

    Is there a way to setup dialing another extension while listening to a user's voice mail greeting on the Mitel 5000? (6.0 SP2 PR1)
  3. lowradiation

    LAN vs. WAN port sync on MBG in Server and Gateway mode

    thread1329-1689841 Kwb - did you find a solution for this issue? I have an install with a similar SIP provider setup
  4. lowradiation

    Record-A-Call on Nupoint with multiple 3300s

    New install. Latest 3300 and MAS software 4 sites in the same city with a 3300 at each location. Centralized Nupoint on MAS to handle all voice mails. Record-a-call feature only works for phones on the 3300 that is connected directly to the Nupoint/MAS. The other 3 sites it does not work. Has...
  5. lowradiation

    Upgrading a 3300 MXE 8.0 to latest MCD.

    I will be upgrading to 4.0 sp4 then to MCD 6.0 tomorrow. As per the docs, I will assign names to the system speed calls The system has 100 phones all with the exact same name (Call Center Phone), 3 groups of 100 agent ID's with the exact same name (Group1, Group2, Group3) Do I need to assign...
  6. lowradiation

    network or cluster hotels?

    This is my first hotel setup on a 3300. I am networking/clustering hotels and the hotel's head office together. They will have individual PMS's at each hotel. Calls going to each hotel will have an option for reservations which will route to the head office call center over IP trunks. They...
  7. lowradiation

    32 IP phone limit in page group

    I have an install with 60 phones. They want to continue to have the ability to page over all their phones. (guess I can tell them they can upgrade to a mxe III with an e2t - but more $$$ and still limits them to a total of 64) Has anyone found a solution for this drawback? I did see back on...
  8. lowradiation

    Bad/flaky patch cords on new 53xx series phones

    Has anyone else been experiencing problems with bad/flaky patch cords that come out of the box of Mitel 53xx phones (those black 7 footers) Since about the beginning of December I will get about 3-5 bad patch cords per 20 phone install. Some might work for about a week then stop working...
  9. lowradiation

    Nupoint - Unable to break greeting by pressing star

    New Install MCD 10.2.0.26_2 MAS 2.1.106 with Nupoint Blade 14.1.0.45 User has dynamic extension (cell phone and desk phone twinned) User calls his direct number to retrieve voicemail messages, hears his greeting, presses star to get the 'please enter your passcode' but cannot break his...
  10. lowradiation

    Mitel TAPI Driver

    Does anyone have a copy the Mitel TAPI driver? I am doing a new install where they want the phones to work with their existing Maximizer 'click to dial' program that they are using with their current NEC phone system. I have YA Lite 3.0.8 that I can install and uninstall on their PC's to get...
  11. lowradiation

    Mitel Collaboration Client 2.0 Build 4.6.3.0

    I installed the new MAS 2.0 with AWC 3.7... been testing/playing with the collaboration client (2.0 build 4.6.3.0) Has anyone else installed this version yet? Everything works fine except I've noticed that when you share an application then try to use the whiteboard tools the shared...
  12. lowradiation

    MAS 2.0

    Is there a way to setup the MAS fqdn (ex .if an external user just types in mas.customerdomain.com) to go directly to the AWC user portal rather than giving the 3 options - AWC User Portal, My Unified Communications, Server Manager?
  13. lowradiation

    Forward Hops

    I am working on a 3300 Mxe with 9.0.0.4 software. The customer has a direct line for a department that they want to go to a different mailbox for day and night. I have the direct line match a speed dial which is pointed at a phantom extension (500). In day mode phantom extension 500 is...
  14. lowradiation

    Call Pilot

    Does anybody know of a way to get the MAC address of the NIC on a Call Pilot. Couldn't find the info anywhere on Call Pilot Manager.
  15. lowradiation

    Results upgrading MICS 4.0 to 6.0 and NAM 4.0. to 4.1

    Just upgraded a MICS from 4.0 to 6.0 and a NAM from 4.04a to 4.1. For the MICS upgrade: - I just had to power down and swap the software feature cartridges - reused the NVRAM cartridge.(It took about 15 to 20 minutes for the phones to stop flashing.) - All programming remained :-D - All...
  16. lowradiation

    Upgrading to 6.0

    I will be upgrading an MICS to 6.0. They currently have a MICS 4.0 with a NAM 4.04a. Will the NAM still work at all or is upgrading it to 4.1 my only option.
  17. lowradiation

    CICS 1.0 built-in Auto Attendant

    I came across a CICS 1.0 today where the customer wanted to use the auto attendant feature. I went into F*833 and recorded the Company Greeting ,the Caller Menu, and the Business Closed Greeting. When I called in to test it, it played the Company Greeting recording then a 'System' recording...
  18. lowradiation

    Blocking outgoing caller ID on PRI

    Haven't had to do this yet... I have a customer who wants their accountant to be able to block his caller ID. Read the manual and came up with F819 (name and number blocking). Is there any programming that has to be done for PRI or does this feature work by default?(too easy) B-)...
  19. lowradiation

    Compatability question

    Is a Startalk Mini compatable with MICS 5.0?
  20. lowradiation

    older smder units

    I've come across and older smdr unit. It had a 9 pin serial port on the top. Does anybody know the pinout for this unit?

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