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My organization is trying to run MS Teams in a VDI environment using Thin Clients, but are running into issues with lagging. The thin client specs meet the requirements to run Teams in a virtual environment. Any advice on what requirements are needed on the VM side? Thank you for your assistance!

Not sure if this is the best forum for this question, but I'm in a VDI environment and my organization is wanting to utilize Microsoft Teams through VDI using Thin Clients. I'm needing to find out what would be the requirements on the thin client as resources are taken up on the local station...

Looking for a solution that would map non domain computers (thin clients)to their assigned printer(s). I work in the banking industry that uses up to 800 thin clients (non-domain) and 100 domain PC's. The majority of the thin clients have a single thermal printer mapped to it and least two laser...

Hello, I'm a new desktop admin and have been tasked to research linking our MFP copiers to Active Directory, eliminating the manual process of adding users to the printer's address book. I know you can scan to a network share as well but would also like the option for users to scan to their home...

Hello, I have a DB that has a backend DB and both are configured as "Shared" databases. When I'm in it and someone else tries to get in it says, "You do not have exclusive access to the database at this time..." This will also happen if try to open it from a different location. Help please!

What command can I use to display the ports of and analog card?

We have an intermittent issue where calls get crossed. Agent 1 receives call and about a minute later a second agent gets the call. It appears to the second agent as a new call with the whisper. Both agents and customer can hear each other. The second agent just hangs up without effecting the...

Is there a report in ASA or CMS that will show what vector(s) a skill is using?

I know in Aura messaging your can have your voicemails emailed to you in outlook. My question is, can you have someone else's voicemail emailed to you?

Is there a simple way to locate a voicemail for a user and save it as a wavefile? Our company doesn't allow us to use IMAP/Pop3 to receive voicemails via an email client.

queue to split 31 pri h check split 32 pri h if unconditionally check split 33 pri h if unconditionally check split 34 pri h if unconditionally Question: In this example, if skills 31 thru 33 have no one available, will the call end in skill 34 regardless of skill 34's state? If so, what's the...

Does anyone know what may cause a "dead-air" call? Our agents receive calls once in a while where they don't hear anyone. They see the DNIS number on the phone display but don't hear the caller.

We have a client that's not happy with our way of reporting. We bill them by DNIS time. They've compared Application time and DNIS time and wondered why they don't match. I know you can't compare apples to apples, but what is the difference?

I'm not very familiar with the Aspect ACD. We are trying to overflow calls between two sites through ISDN, both sites are on the same ACD. We are having trouble getting the script to work on both ends. Any help would be greatly appreciated. Thanks

Need code for an Access 2007 form. When a user exits the form and a certain field is not filled I want it to say "This field is required!". I would really appreciate it.

Have a user who's pc keeps locking up, we've tried re-imaging, replacing, but still has the issue. What we are seeing in his roaming profile is his temporary internet files folder is collecting a bunch of spreadsheets for some reason, they are located in sub folders called 'Content.MSO' or...

Anyone know how to completely disable Ease of Access? I work in an environment where it's not needed. Anyone can easily change settings in it when someone is logged out or the pc is locked. Can't disable it in control panel nor find a reg hack.

Using Outlook 2007. I have a user who's Outlook keeps closing unexpectedly, you can still see the process in task manager, though. I tried doing a repair and didn't work. No error messages appear, although in event viewer I see the following error: Event Type: Warning Event Source: Microsoft...

Hello, I work in a call center and we use many web based applications in IE6. My question is can IE6 be used in Vista? I know it comes with version 7.

I recently took ownership of a 2003 spreadsheet that contains some VB that brings up a File List. The File List lists raw files in a network drive that you can select, then press a button that will convert the raw file into Excel format. But microsoft got rid of the File List option and I'm...