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Hello, Its been a long time since I have worked on a Option 11C but a customer of mine has an Option 11C at one of their sites and they want to have a call go to both an analog and digital phone when the digital extension number is dialled, I am sure the Option 11C can do this but not sure on...

Hello, I have not worked on a 120 for some time but I always just used a terminal program (Hyperterm) and connected to the DB25 on the backplane on PIM 0 with a NULL cable and just used the normal keys like /, Enter and Space, has this change in later versions of the software, I have tried to...

Hello, I have a customer that called me regarding their IP Office 406 with 4.2 software with problems with incoming calls via indial directly to a hot desk user that is logged out, they are saying that before it went to the group if the person was logged out, is this done using call forward...

Hello All, I am new to the BCM, I have only worked on one since doing a course some months ago but have a fair number of years experience in other systems including Nortel. Last night I had a call to look at a BCM400 with the voicemail not working but when I looked at the system the telephony...

I have four sites with an IP 406V2 unit at each site,thes are all connected to a corporate IP network and each unit has a LINE (as in IP LINE) to each other. I just want to see if what I think is correct:- Under IP ROUTE in each of the IP 406V2 would be all of the other sites IP ROUTE data as...

I am installing a new CO trunk card into an Option 11C and I can't seem to receive calls on them, I can dial out by using the ACOD and I can answer the incoming call by dialling the ACOD when I have a call set up but when I do a TRAC on it shows IDLE, am I missing something. I have put the card...

Recently taken over a system from another company ( Australian National sole distributor, Commander)and they did not record all of the software keys to open up all 60 channels of two PRI cards. We relocated the system and the tech who did the work reinitialised the system before checking if we...