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Hi We have a 2620 in a remote office connected to a 2MB line presented as serial and is connected to a serial WIC. We recently installed a 10MB line that's presented as ethernet, if we source a ENET WIC is it as simple as pluging in the new WIC and connecting the ethernet cable or is there...

Hi Fairly new to the CS1000 so excuse the question if it's an obviouse one. We have a CS1000 and are looking for a wireless conference phone. The one most liked is an analog one, the Soundstation 2W. We have 2x16 port analog cards in the system. My problem is how to patch down an analog...

Hi All We have 10 softphone 2050 licenses running on our licensing server at the min and are looking to add a few more. I believe it's just a case of getting the new license file from our vendor and replacing the current one and then restarting the service? Is there then any programming...

Hi We recently took over management of a new dept who have a BCM 450 in place. They may at one point have had phone manster to manage the system but if they did the people who used to manage it did not leave it or did not leave us any documentation or passwords. A couple of users are now...

Hi We're running a Pro Gateway R60 software on a dell server hardware. At the min we have 4 ethernet ports with various servers connected to them on our DMZ (webmail, proxy etc). We're looking to add a new system to the network that I'd like to be on the DMZ but we have no physical ports on...

Hi All We have a couple of ERS8310s with various modules installed. I'm looking to backup the config as I haven't done it since I started here. Couple of questions: - I can save the boot and running config using the JDM but don't see an option to export it or upload it to tftp for example...

Hi all We're using callpilot for our voice mail, a lot of users don't bother setting no answer greetings so the default/ automatic one is used, unfortunatly that doesn't include "or dial Zero for reception" We'd like to have that in there so I'm wondering if it's possible to replace the...

Hi All We're using Phonemaster to generate our Corp directory. If I create the list from the CPND then the users appear fine however we want to add mobile numbers to the directory for some users so I've added additional Users and their mobile number so I have to generate the list from the...

Hi All We are suddenly having problems uploading large files to Livelink whether using the browser of Livelink explorer, someone said we had this issue previously (before my time) and that it was something on our firewall (Checkpoint) that was the problem. Now nothing has changed on our...

Hi All We have a CS1000 and are using Callpilot for voice mail. At the min if someone rings our main number but reception are all ready on a call they just get a ring tone until reception pick up or they give up. Is there some way to have a message played to them but not have them sent to...

Hi All We have a CS1000 and are using call pilot for voicemail and Phonemaster for the management of the CS1000. When a someone is leaving a message on a users voicemail and they press 0 to get put throught to the reception all they get is "a valid operator number has not been specified"...

Hi all We have been noticing severe bandwidth issues of late. The last time it happened we quickly plugged the router from the network and into a single PC and there was no speed issues which leads us to beleive it's someone/ something within the office. I'm looking for something that can...

Hi all, I have a bafo bluetooth dongle. I had it working fine under win 2k but I recently updated to XP. Now when I plug in the device and try to install windows keeps picking it up half way through the install and just adds it as a generic bluetooth device. The problem then is I have the...

Hi all I need to create a .msi file to deploy via group policy. Currently all I have a a .exe file which installs a java applett into the objects folder of the machine. Problem: I need the file to work on both nt and 2000. I have looked at a veritas product but frankly it seems to...

I need to install a small piece of software (a .exe file) on all our users machines (W2k and NT). The software installs a java viewer into the IE objects folder. Is there any way I can do this without loging onto each machine as admin (say via login script) If I do it via login script...

Every day I run a series of batch files to get folder sizes and server space free and used. I then manually copy the info from the .txt files into an excel sheet where I can easily create graphs showing various trends. The data comes in .txt files layed out like so: Size (mb) Files...

Hi all I recently downloaded a font from the web. When I install it into my fonts folder (via control panel-fonts-install new font) it installs fine and I can use it in word but if I go back into the fonts folder it's no longer there and if I restart my machine I can no longer use it...

Hi all On one of our W2k SP3 servers it's a constant battle to keep enough free space. 125Gb in total and it's been going from 1Gb to 120kb on and off for the last month. I've removed just about as much as I can at this stage. I've just a couple of Qs about folder compression and would...

Hi all We have roughly 50 NT machines in our Dublin office. Since I've started here I'd say there has been more than 1 NT box a month blue screening! One of the most common reasons being "could not find dynamic link library winsrv.dll. I'm sure alot of you know the one i'm talking...