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A user reported popups that say his laptop is infected, click here to scan, etc. Ok sounds familiar. A Hijack log shows only one suspicious file: the above named dll is always loaded at startup. I tried to remove it, but a rescan always shows it appearing again. I can't delete the file...

I have a dell PC that came with Sonic record now. I didn't like this program so I uninstalled it to put on Easy CD creator instead. Right off the bat, the install for Easy CD froze and I had to end task it. Then I noticed IE won't start. Instead, I see the iexplore.exe process appear, but...

NOt sure if this is the best group for this, but here goes.. I'm in an environment where various users need to get a multipage document scanned and converted to PDF every now and then. We have a few scanners but they are used for actual production work and thus these users are inconvenienced...

I have a user running W2K with OE 6.0. Just recently, the entries in contacts list pane suddenly disappeared. By opening the address book, we confirmed everything was there, but nothing would show in the contacts pane; it was as if it was empty. While looking atthe address book, I happen to...

This past week, I've been seeing many strange gambling/casino sites listed as referrers to my company's webpage. These pages are obvious googlespamming pages (examples include poker-4all.com, with various subpages such as texas-holdem.html, pacificpoker.html,etc). We got about 2000 referrals...

Found this interesting page on msdn. Includes little tool that lets you reduce admin privileges on specific programs (IE, outlook, etc) to reduce threats of virus or spyware attack while still providing admin rights for other apps...

I just changed the power settings (monitor sleep time) and suddenly, the pc just lost its wallpaper. In the display properties, the correct file is specified but I get the plain blue background and not the desired picture. However, the correct picture *is* displayed during system startup and...

This article talks about WhenU's attempts to distinguish its software as a legit advertising program as opposed to "spyware", which should be removed. An interesting read which gives the adware viewpoint from the "bad guy" http://www.newsday.com/business/ny-bzcov1227,0,7566244.story

Here's an interesting article from cnet. An adware company sues another for removing its adware. No honour among thieves or adware producers. http://news.com.com/Adware+cannibals+feast+on+each+other/2100-1024_3-5482276.html?tag=nefd.top

In order to use a legacy app, I gave a user local admin rights to replace the previous power user account he had before. The next day when the user tried to login (to the domain), it wouldn't let him, saying his password was incorrect. I reset his password but it happened again the next day...

I have an old beige G3 running OS 9 that no longer boots (gets the question mark on startup. When booting from CD, disk first aid can see drive and detect errors, but cannot do repair). Since I know the disk is still physically working, can I pull it out, put it in a usb enclosure, connect it...

Is there anyway to edit individual settings of a profile through the registry? I already know about creating a profile from this MSKB article http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q305/7/09.asp&NoWebContent=1 But I just want to edit...

I need to free up space on my server. While browsing the Winnt directory, I found the (hidden) uninstall folders for all the patches and service packs I've installed, along with another folder called ServicePack, that appears to contain old (or new?) versions of the various files installed for...

I have a user (G3 mac, running OS 8.6) who weekly, distills Quark 4 documents with Adobe 4 distiller. Last week, without any settings being changed, the distillation process suddenly stopped working--Adobe can't find certain fonts and subs courier instead. The job finishes normally otherwise...

I have a bunch of Macs running classic and soon to be switching to Panther with Word v.X. One problem we always had with Word 98/2001 is that these programs cannot open PC word docs created using MS IME (for any language). They always turn out to be gibberish. Have the new Word v.X fixed this...

I just installed SP3 on one machine to test it out and I've already run into a big problem. Outlook hangs when it tries to open any other programs, e.g. if a link comes in a received message, clicking the link will cause the hourglass icon to appear, but the web browser never starts and I have...

The latest mydoom, beagle, netsky variants all seem to leave backdoors on the machines they infect. If such a machine is on a private network with private IP, can it still be accessed by the virus writers from outside the network (assuming no firewall)? If it can, how is it done? And with...

I have two win98 machines running access 97. These two users both work on a shared database. It's a fairly simple database used only for storing records and looking things up for later. These two users are the only ones who work with it. It's now finally time for an upgrade to an XP machine...

I have a Dell PC that is about a year old. Recently, the PSU has started to make a strange crackling, static-like sound--actually quite similar to hard drive seek/access noises. It is not very loud, but constant from the instant the system powers on and it actually continues for a few seconds...

I have had a problem of several new computers running windows XP pro and Office 2003. In any office app (word, excel, outlook, etc.), random pauses of about 1-2 seconds occur randomly while the users work. They could be typing, clicking, highlighting, etc. and the pause will happen and the...