Search results for query: *

We have an NEC IPS 2000 phone system and we are having issues with some technicians dialing into a system via a modem to do some work and leaving the call up the entyre day. This month alone we spent around $400 because of this. I have spoken with them many times and I get results for a couple...

Hi, I have a Citrix windows 2003 server which I installed ZDesigner drivers at some point to install a Zebra TLP 2844 printer. The printer has been removed but the drivers are still there... How can I totally remove the drivers from the server? I could not find an unistall utility on the ZD1452...

I have a UCD group setup with 4 extensions. I wanted to add a new extensio to it. What I did is find an availalbe extension and then copy one of the existing extensions in the UCD group. After doing this, I get all the same buttons but the button to busyout does not work. My guess is that I just...

We have 2 sites. Our programmers are in 1 site and the VSS server is at our datacenter. The programmers complain that it takes too long to do anything due to the slow link and distance (VPN tunnel) We do not want to move the VSS server as this is very valuable to us so we are looking at a way to...

We currently use an NEC IPS 2000 with D-Term series E phones, I have noticed that if I miss an internal call the extension of the caller is displayed on my phone until I receive another call or I pickup the handset or make a call. This does not occur for external calls. A user asked me today if...

Hi I have an NEC 2000 IPS, the vendor configured everything and now I have 8 IP softphones with different configurations. Half of them belong to a UCD group and the other ones do not, now I want to remove on of the phones from the UCD group and thought the easiest way might be to copy the config...

I have a Citrix Farm with 4 servers. Two were originally deployed and the other 2 were added later on as test servers. All the users can connect to all 4 servers and when they connect to the production servers, their printers get mapped. When they connect to the test servers the printers do not...

Hi, I have a Norstar Meridian system with star talk VM installed. Is there a way to check VM while away from the office? Thanks

I bought an Avaya 4610SW IP phone on ebay with the idea of using it with an Asterisk server. I understand the phone has to have the SIP package installed. I am not sure how to tell what package it currently has or how to reset factory defaults on it. When I turn it on I can see Loading...

We have an NEC 2000 IPS PBX and I have been asked by several users how to get out of a conference call on the following scenario: User has a call in progress and wants to conference 3rd person in, user press transfer, dial the number and wait for a response before pressing conf but they get VM...

How can I turn the ringer on on a SP30 or Dterm series E phone? I have an extension I jusrt programmed for a remote user utilizing the SP30 soft phone client and the display flashes when a call is coming in but there is no audible ring.

Hi I have a few questions that are related to each other so I am listing them all in 1 thread... One is, from MOC can I navigate to a specific extension and see what type it is? Can I copy one extension to another extension? How can I convert an extesion let's say programmed for a DTERM Series E...

Network A NetworkB Server 192.168.1.2 Server 192.168.10.2 I want to be able to allow anything from Network B to Network A's server 192.168.1.2 and I want server 192.168.1.2 to be able to ping 192.168.10.2 and also connect to it on port XXX Here is...

I am very new to NEC and I am trying to learn how to do some basic things to better server the needs of my company. I am trying to figure out how I can change an existing extension being used on a dterm series e to be used with an ip softphone. Also how do I assign virtuals? We have an NEAX 2000...

We have upgraded our PBX to support IP phones. We've provided a couple of remote users with an SP30 softphone program on their laptops. After creating all the button assignments with thte vendor everything worked great. I went to Matworx to change the name and the first time you look at an...

My Matworx is no longer working, I am trying to get another copy but in the meantime I have to change a name on a phone but don't know how to do it using CAT. Any ideas?

I had a copy of Matworx installed in my laptop. I had some issues with the laptop and decided to reinstall everything. Now the install files for Matworx won't work. Anyone know where I can download it? I used it for very bacic stuff but it was very helpful. I can't figure out how to use CAT for...

We are experiencing a strange behaviour why using FTP over an MPLS T-1. Normally when we use FTP this way, the transfer takes as much bandwidth as is available. When we start a transfer to this particular site, I can automatically see the circuit utilize the whole 1.54 Mbps however the FTP...

I am trying to figure out how to pull a list of extensions configured on our NEC system along with the DID assigment for it. We have Matworx installed but I have not been able to figure out how to get that listing neither on Matwork nor on a command line. Any ideas? Thanks

Here is my setup. I need to allow traffic from vpn router segment 10.50.2.0 to the inside netwoks Internet---(a.a.a.a)VPN Router(b.b.b.b)---(c.c.c.c)Pix(d.d.d.d)---(e.e.e.e)core router(d.d.d.d) The VPN router created the segment ab.ab.ab.ab and has a route sending all the traffic for d.d.d.d...