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Does anyone know what directory the flash card is mounted to on an s8720? I looked in the obvious place /mnt/ but couldn't find it. Thanks.

I am installing a new S8510 with CM 5.1.1 using g450s as gateways. (No G650s, No IPSIs). I created a license file using the s/n from a g450. I programmed everything up on the bench and everything is working fine except I am getting a license error saying there is a s/n mismatch. When I...

I have a customer that has an IP Office 406v2 version 3.2.59. They have a PRI set to 5ESS for all calls. When they dial a number that is busy the IP Office does not return a busy signal, it just hangs up the call. The Monitor trace shows that the CO is sending the right message for a busy...

I have a customer that has Phone Manager Pro licenses for 30 users. There are about 10-15 users that use it every day. The system was installed for about a week, and then one morning I get a call that there are 3 people logged in as Lite. I rebooted the system and they were all Pro again...

This is the second time I ran into this problem. This first time, the customer rerecorded the AA and it fix the problem. This customer I'm working with now is not so lucky. When you call the main Auto Attendant, sometimes the greeting is interrupted and it starts playing the submenu for...

I have had this happen on two installs now. One was a new install and one was an upgrade. All recordings made in Voicemail Pro whether its the main greeting, messages in voicemail or the users names when setting up voicemail. They are missing the first one or two seconds of the recording...

Quick question... Can you add an additional G700 to a stack with out powering the whole stack down? I have a stack of two G700s and I am adding one more. The two existing have an octaplane cable and a redundancy cable, so disconnecting the octaplane cable shouldn't be a problem. Thank you.

Is it possible to page to a 5602SW? We want to be able to page to up to 90 5602's at one time.

I am working with an IP Office 412 with about 120 44XX telephones. I have set up huntgroups with the office phones in it and created a short code to page the group and programed a speed dial to the short code on everyone's phone. When paging is accessed everything work correctly except when...

I am working with an IP Office 412 with about 120 44XX telephones. I have set up huntgroups with the office phones in it and created a short code to page the group and programed a speed dial to the short code on everyone's phone. When paging is accessed everything work correctly except when...

Can the IP Office have more than one login button per phone? Senario: Dr's Office. 3 phones loging into 3 different calling groups. Group 1 = Apointments -Circular Group 2 = Hospital line - Group Ring Group 3 = Paging The three phones need to log in and out of Group 1 and always stay logged...

I am upgrading a S8500 and a S8300 LSP from R2.1 to R2.2. I would like to upgrade them both on the same trip, and do not want to be there for too long after 5pm. :-) The question I have is, when I schedule the upgrade on the S8300 LSP, will it disrupt their service? I am hoping on starting...

Has anyone ever setup eCAS on the same PC as VMPRO?

Problem: Cust want a call to ring at extA for 3 ring then goto extB for 3 ring then goto extA's voicemail. Solution:??? Cust has VMPro and 1.4 (22) IPOffice 406 I have tried creating a new start point for extA that will do an Assisted Transfer to extB, then No Answer to extA's voicemail. But...

I am looking for a simple wav file for Music on Hold for the IP Office. Does anyone have something that they could e-mail me on? Thanks. lowvolts@netzero.net

I have a customer that has 3 digit extensions, and the IP Office is sending 4 digits to the local telco connected via PRI, NI2 protocol. The Telco needs to see 10 digits. Where do I tell it to add the extra 7 digits I need to make telco happy? I have seen this: code:? Number:.s321 Line:1...

I have two P120's. One is an R3.0. I can use the set defpass command to reset the password. The other is an R2.1.5 and the set defpass does not work, it says that I must be in enable mode to do this command. Does anyone know a way to wipe out the conf file back to default, or a backdoor...