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I am trying to edit some AVI files that came from my video camera which I've copied to my Windows XP computer. I recently upgraded to Quicktime Pro to allow me to edit (cut out part of) the files, but when I try to export back to AVI, I get the above error message and it says "a file could not...

I had a problem installing a security update for Windows XP (kb944338) and was advised to un-install Explorer 7.0 and then re-install it to deal with the problem. I did that, and it seemed to eliminate my updating problems, but now any html links I had / have outside of my bookmark links in my...

I am buying Adobe Premier Elements version 4.0 in order to work with a camcorder, but also, to get video from video tapes (old VCR tapes) to put together some old family memories. I have been looking around, and cannot find out if this program will allow you to import from that source. The...

I have Office 2003 and have had no problem hearing sounds attached to PowerPoint shows others have designed. When I tried to attach (following all the correct steps, I believe) my own sound (recorded as either an MP3 or a WAVE file - tried both versions)to a slide, there is no sound. However...

Is it safe to delete these files? I have one called USmon-on_demand_2006_08_10_23_53_10_full_dmp.zip that is over 20000 KB. A lot seem to have been added since the last Windows update. They have cut down the amount of space I have in my C partition drastically. can they be deleted? Also, what...

I've upgraded my Netscape Browser to 8.0. Since doing that, no pdfg files will display in either Netscape navigator or Firefox (1.5). They will display in Internet Explorer, however. I'm using Adobe Acrobat 6.0.3 as my viewer of Adobe files, and it has always worked well before. Any ideas? TeachR

I have a BJC 2100 Canon printer that refuses to print. I am running Windows XP and have tried uninstalling and re-installing the drivers. Any ideas?

I have inherited an Epson Stylus Color 400 printer. I'd liuke to have it print from a Windows 2000 system, but there do not seem to be any drivers anywhere that allow WIN 2000 to recognize this printer. Any ideas where I can get this driver, or if it exists? I've seen drivers for WIN NT, WIN 98...

I'm using Studio 8 for the first time. I am attempting to create a digitized show from some videos. I have my VCR hooked up to my computer with a composite connection, and I can see and hear the video playing when I capture the video. When I go to play it back in edit mode, the video plays, but...

I had a user profile with my wife's name that was little used, so I deleted it. Later, I tried to re-create it, as I wanted another profile / account aside from the Administrator level I've been using. However, even though I've deleted the profile from "User Accounts" and from the profile list...

I am running Windows 98 SE on a Dell 350. As I use my files for my webpages, which are associated with Netscape Navigator 7.2 (Mozilla), the icons are reverting to generic icons. They still open the way they are supposed to, but the icons are going . . . not all yet, but many. I've defragged...

My daughter has been receiving my e-mail using Hotmail and Internet Explorer 6 to read it without problem. About a week ago, my mail stopped appearing in her in box. It did not bounce back to me. She has put me on her "safe" list to no avail. This affects both regular letters and those with...

I recently uninstalled Quicktime from my Windows 98 machine, as it was giving me errors. I thought I'd re-install a new version, and that would solve my problem (my machine froze when I double-clicked any "mov" file). Well, when I went to install quicktime player, I got a message...

I use Win 98 Se & Netscape Navigator 7.1. Suddenly today, all Netscape (Mozilla) icons changed to generic icons. The files still recognize Netscape as their parent program, but it looks terrible, and I'm worried that other icons may change as well. I used Norton Utilities to scan for problems...

I am running Windows 98 SE with Netscape Navigator 7.1 as my default browser. No problems using it, and the files all still recognize Netscape as their "parent", but the icons for all Netscape (Mozilla) files are now generic. I've tried the Tweaku trick of fixing icons -- no effect...

I am using Outlook Express 6.0 on a Win 98 SE machine. I have never had problems with it, but it does something a little strange. Most of the time, when I close OE after mailing or whatever, I notice a generic Windows icon called "~" (without the quotes) on my desktop. When I try to...

I have been able to read picture attachments before, but a certain individual, who is using Outlook, is sending me pictures I cannot access. They do not appear as attachments or inside the letter. However, they arrive, because the letters are very large in terms of K's. Another person I know who...

I cannot change certain security settings in Explorer. I've gone to Tools->Internet Options->Security Tab, and the custom level button is greyed out on all the choices here. I am running Internet Explorer 6.0 and Windows 98 SE. McAfee Virusscan version 6 is installed on my computer, and I've...

In trying to save a downloaded file, I noticed the computer always defaults to sticking a "jpg" at the end of the file, instead to going to "all files" and not adding anything. The computer saves the file and then can't recognize it, unless I manually change the suffix before...

I am running Adobe 4.0 on my Dell (Windows 98). I need to begin to save PDF files so others who download the file will require a password, but 4.0 will not do that. I cannot seem to find 5.0 on the Adobe site. Is there a way to upgrade without going all the way to the purchase of 6.0? Will 6.0...