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Looking through old posts it sounds like TLS 1.2 was only enforceable using Linux (not windows). Is that still the case with R11.0.4.33? Can anyone confirm this?

All IP phones can dial out fine. The client purchased a regular single line set cordless to walk around with and for some reason calls won't go through. After looking at Monitor it appears it is not only not grabbing all the digits when dialing out, but it is also not sending the correct one's...

I have a client who is getting this error on R11 build 11 (latest). They have no users with Softphone checked. They do have Power Users who are using One-x and Equinox, but nobody is trying to use communicator. Any thoughts on why this error is appearing and how to get rid of it?

Took over a new client with R11. They currently have R11 first version. They have PLDS licenses for 31 IP endpoints, vmpro, 16 PRI channels. I am trying to add (10) new IP endpoint licenses and when I add the new PLDS licenses the current ones all disappear. If I add them back in (I have the...

IPO R11 with One-x mobile being used. After upgrading them from R9.0 to R11.0 one-x mobile no longer has audio. Since this was an upgrade, all the settings are the same and the ports being used remained the same. Any advice on where I should look would be appreciated. I know the domain field...

IPO R11 SP1 trying to utilize Avaya Equinox for IPO locally. They have Essential, I have the softphone license, and it appears everything is set-up correct (but obviously not). The user can connect, but after about 20 seconds it comes back with "connection to phone server lost with Equinox"...

R11 sp1, Essential Edition. I used the Avaya docs to set-up. I have the required soft phone license and have programmed Manager as needed for the user and SIP registrar. When the client goes to configure Equinox they enter user and password and then immediately get "invalid sip server...

Am I correct that you can no longer use Softphone or Communicator unless you have Preferred Edition? I have a client with Essential Edition that wants to have a remote user that can utilize their laptop as their phone. Is this possible anymore? My distributor told me to get Power User which...

I have installed vmpro on other drives before without issue. For some reason on this client, windows server 2018, vmpro R11 comes back with an error that a program run as part of the setup did not finish as expected. If I install it to the c drive it loads fine. Any idea why this would be...

The docs on the Avaya site haven't been updated since R9.1 GA as far as I can find which only shows support through Windows Server 2012. Does anyone know if voicemail pro R9.1.6 will work with Windows Server 2016? If not, will vmpro R11 work on Windows Server 2016?

I used the guides and cannot seem to figure out why calls connected internally to the network work fine, but when I connect outside the office there is no audio. Both internal and external show as connected via VoIP fine on the mobile device. Split DNS has been set-up with onex.abc.com and...

Wondering if there is a way to manipulate the system to send out the number the caller dialed out on a twinned or forwarded call? This client has 300 hunt groups and wants to know which hunt group is being called. They are currently twinning calls on their cell phones. They are on R11 and...

Have a client with a Magix processor in a Legend clamshell. 3-cabinet Legend with VoIP service provider handing off to Legend as POTS. 16 POTS over 4 different 412TDL cards (3 in first cabinet, 1 in last cabinet). No errors on the system. Provider claims they are receiving a disconnect...

I am having an issue where the trunk is up and working, but inbound calls are getting one-way audio. Being basic edition I have not dealt with SIP on this. I have tried manipulating every setting on the IPO with the same results. The provider says they are sending an invite, but not receiving...

I don't usually run into mac's, but I have a client with R10.0.400 that has a bunch of pc's running communicator just fine. They have 3-4 people who use macs and so have the mac license for them and they are using mac softphone. They are saying when they make a call the caller cannot hear...

This happened a few releases back when connecting with a newer Manager than the IPO, but I just installed an R10.0.0.4.0.5 system and was using R10.0.0.4.0.5 to make a change and it deleted all hunt groups when merging the change. Easy enough to send over a backup, but figured I would warn...

Client uses Communicator from home over VPN (Cisco RV320 Firewall at office) with R10 IP Office. Calls from Communicator to outside world work fine. Calls from Communicator (VPN at home) to Communicator (local at office) using extension numbers work fine. Calls from Communicator (VPN at home)...

The User guide says this is possible, but when you press Transfer and then dial the next party nothing happens (it doesn't call the new party) unless you press transfer again which is then an unsupervised transfer. They are using IPhones if that makes a difference. Can anyone verify if a...

I've never run into this before. Have a client that runs Windows Server 2008 with Exchange 2010 on it. They also have their vmpro on this machine which does stop periodically for no foreseable reason. Restarting the service fixes the issue. They now want to add One-x into the mix. Has anyone...

Trying to load web mail with vmpro R10. IIS is installed on server 2008 R2, but when you try to install it says IIS is not present and it aborts install. Is it not compatible with IIS R7 maybe? I can't seem to find great documentation verifying what version it supports or not. Any advice is...