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Hi, We have an ancient Avaya Partner ACS R4.0 system, 1 main system unit, 2 308EC R3.0 units, a 400EC R3.1 module which apparently is not in use, and a Partner Messaging R1 module with a PCMCIA card. - The voicemail has stopped answering. - Incoming calls ring 4 times, and then (when the...

Hi, Could some kind soul tell me what size drywall anchors are recommended for the Avaya Partner 2 Slot Carrier, Model # 700447865, and how many are required? Both slots will be used. Would a #8 x 1 1/4" screw and drywall anchor be sufficient? Everbilt ribbed plastic anchors. Thanks in advance.

Hi, So occasionally I'll come across an old phone installation that's being replaced, and being the pack rat I am, I'll hold on to some of the old cabling. Can anyone tell me what this RJ11 connector is called, a model number perhaps, who makes it, and if it is still available? They're...

Hi, We have several locations with legacy Avaya Partner ACS systems of varying releases, with 18D phones. At some of the sites, the phone's LCD display has the phone's extension number on the right hand side of the display (x11, x12, etc), but at other sites they don't have the extension...

Hi, I have an Avaya Partner ACS system. It identifies itself (Feature 11) as P ACS R5.0 C01 The last port on the main unit, extension 17, just died. One day it was working fine, the next day, just dead. No dialtone, no display in the 18D phone, doesn't ring. It's not the cabling, jack, line...

Hi, I have several Avaya Partner 18D Series 2 phones with switch hook issues. When the receiver is lifted, the switch hook (or hook switch) does not come all the way up. On outgoing calls, you don't get dial tone, and on incoming calls, either you can't hear anything, or the call gets...

Hi, I need help with voicemail setup on a single unit Partner ACS 8.0 system in a small afterschool program. Let me describe the setup. Extensions 10 and 11 are in the office, and 12 to 18 are in the classrooms and activity rooms. Incoming calls ring first on 10 and 11, then on the rest of...

Hi, Pardon my ignorance, I'm a bit of a novice at this. For all incoming calls on a single phone line, can a Partner ACS V4.0 system give a voice prompt (press 1 for this, press 2 for that) and then forward the calls to an external number based on what the caller selects? Note these are not...

Hi, Avaya Partner system with Partner Mail VS 5.0 module. All of a sudden the voice mail stopped answering. Dial Intercom 777, and either you get a busy signal, or it keeps ringing, or the intercom light blinks on the 18D phone. I power cycled the unit, and after about a minute or two it...

Hello all and happy new year, Got an Avaya partner system, one main unit and 2 expansion units, 9 incoming lines, 3 per unit. Line 5 (1st expansion unit, port 2) is not being picked up. Incoming calls don't ring and aren't answered by voicemail. When you hit the Line 5 button on the phone, no...

Hi, Lucent Partner system. Last week, a technician came. We programmed one extension's button settings (18D phones), and then I saw him copy that extension's button settings to a whole bunch of other extensions remotely from extension 11. It seemed fairly easy, he was done in no time. I...

Hi, I am new to Exchange 5.5. Several people have left the organization and have been replaced. It should be a simple, common, straightforward task to rename the mailboxes. But I've been searching the online resources (http://www.microsoft.com/exchange/en/55/help/toc/toc.asp , etc), and I...