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I have offered to set up a SIP trunk on an IP500 9.0.100.845. I have set this up exactly the same as another IP500 on the same SIP provider. The only difference is the software on the second system which is 8.1(69). My issue is that the PAI sent in the invite contains the internal WAN IP rather...

Has anyone out there seen one yet? I've had a 1 day course on the switch and wondering if anybody has installed one yet. For those that haven't, the eMG80 is a replacement for the aria 24IP,LDK60 and LDK50/130 though not up to 130 ports. It has some VOIP line/IP phone limitations but...

Right. I have a customer with a 403 version 3.2 (67)with VMPro whose license dongle has died. We will upgrade them to to an IP500 at the end of January but have not yet ordered the gear. I decided the easiest way out of the situation was voicemail lite. But for some reason it does not want to...

Right. I have a customer with a 403 version 3.2 (67)with VMPro whose license dongle has died. We will upgrade them to to an IP500 at the end of January but have not yet ordered the gear. I decided the easiest way out of the situation was voicemail lite. But for some reason it does not want to...

Right. I have a customer with a 403 version 3.2 (67)with VMPro whose license dongle has died. We will upgrade them to to an IP500 at the end of January but have not yet ordered the gear. I decided the easiest way out of the situation was voicemail lite. But for some reason it does not want to...

Hi Guys A while back I found a third party SIP extn registered to our IPECs that none of my work mates had entered. It also had an IP address that originated in Egypt. It seems that hackers come in on port 5060 and register a SIP extn by correctly guessing extn and password or some way that is...

Just wondering if how many of these phones you guys have had to send back to your suppliers to fix the fault where the phones suddenly decide not to initialise and lock up. Generally they stop with the DND, Headset, Mute, Speaker key, Message wait lamp and display lit and do nothing else. Or...

I just replaced a broken old SOE 3.0 with An IP500 V2 running 8.0.44. On board is a DIGSTA8/BRI8 and Phone8. Nice easy install. However the customer assures me that the SOE used to have a feature where, if another extn in the office was ringing, and that extn was programmed to a button on a...

I have a customer with an IPECs 50B with 5.0Gs software and 3 ISDN BRA trunks. Last weekend the customer got hacked and some lucky people got to make lots of calls to Cuba via their PABX. This is embarrassing enough but I still cannot break out of the PABX auto attendant or voicemail using any...

Has anyone had a play with one of the new IPECs MG systems yet?

I have an IP500 V2 on 6.0.8 with CCR 1.2.4.6. The Customer has provided a nice 52 inch TV as their wallboard. There are 6 queues displayed on the wallboard and the problem is that the Queue names are so small they cannot be seen from more than 3 metres away. What I would like to know is has...

I have been lumbered with my first CCR install due to my more learned colleague having man flu or some similar illness preventing him from completing his install. It is an IP500V2 running 6.0.8, CCR 1.2.4.6. all licenses etc in place and working fine. So having worked thru the install and...

Just a question for the international contingent here. Is anyone else out there in the wide world having trouble sourcing IP500 control units? V1 or V2. We have a minimum 6 to 8 week delay and have been told there are none globally. I am way down south in New Zealand and our supplier for the...

I have an IP403 3.2(67) using contact store to record calls. This is working fine except the data base was set to retain calls for only 6 months. Now my customer cannot access any recordings older than that. The .wav and xml files all still exist back to 2007. Is there anyway to recover these...

Hi I have an IP500 running ver 4.1.12 with some minor issues outputting CLI. The Telco here is able to provide extn level billing, where the IPO forwards the callers extn number down the ISDN, and the Telco picks up the number and provides a statement for each extn. The issue I have is when...

I have recently installed an IP403 with PRI and an analogue trunk module. Whenever I try to dial out over the analogue trunk thru the premicell I get distorted or no speech. The premicell works fine when not connected to the IPO. I have heard (can't remember where) that the IPO will not support...