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Is there anyway to turn on globally for all users the play envelope information when listening to messages?

Is there anywhere in the director software where you can see if a 911 trunk is down or anyway to set it up to where when a 911 trunk goes down you can be notified by e-mail?

Does anyone know if there is a device that can connect an Intuity Audix Map40 to a virtualized Shoretel voicemail system? The reason I ask is where in the process of converting some of our buildings to Shoretel and we need the voicemail systems to work together during the conversion.

So I've been scratching my head on this one. For sometime now I've had a user at one of our buildings report calls are dropping. I did a list measurements on that trunk and wasn't showing any slips. I've tested the ds1 board and it shows everything passing. I've even called are phone provider...

I'm curious as to whether anyone uses a Datalogic Falcon 320 barcode scanner.

We switched are pots provider and in the process we had to get some new numbers because are previous provider said some of our numbers where on complicated accounts. Some of those numbers on the complicated accounts we used for our 911. Yesterday I went around and connected the co trunk for 911...

I'm needing to know where I need to go to look to find the number of voicemail ports we are using.

I have a user who travels to two different sites during the week. She has two extensions. Let's say here two extensions are 7837 at Site A and 8325 at Site B. The user what's her phone to still ring at 7837 but when people go to leave her a message she wants it to be left in the 8325 voicemail...

Anyone have a voicemail messaging system diagram sheet in better shape then the one I've attached? Also anyone have the smaller business card looking cheat sheet for voicemail?

We have a System: G3csiV6 Software Version: G3V6i.03.2.239.7 My problem can best be explained in the picture, are building can receive calls and make calls but sometimes we get a fast busy. I have called the phone company and they tested the circuit and they say everything is fine with the...

We have a Definity G3r V6 and I started getting a major alarm that says port 01, Mtce name: Cabinet Err Type: 1 What does that mean? What does that effect? Can it be cleared?

I've searched the forums and there are dozen's of threads relating to this and almost everyone of them say use a vector. Are system doesn't have vectoring so this wont work for me. We have a Definity G3R v6. I have a user that has asked me if there is anyway of blocking a incoming number. I...

I'm trying to clean out are voicemail system and was wondering if there was a command I could issue in our Intuity Audix that will let me know when the last time someone tried to access there voicemail box. I would like to start deleting voicemail accounts of people who haven't accessed there...

I work for a school district and are help desk lady gets a lot of calls from the outside of people that are calling her by mistake and meant to call another building. Is there a way to redirect outside calls to a dial by name directory? I still want inside callers to be able to call the...

Is there a specific command or area in Intuity Audix that can show me how full a specific user's voicemail box is? I'm getting reports of people who say they called a user and instead of voicemail picking up it bounces to the attendant. The user has a coverage path that points to voicemail.

Are system consists of a G3r v6. And Prologix switches at 14 different sites. I 6 months ago removed the 302c attendant console from are junior high school and replaced it with a regular 6408d+ phone. When users call the junior high it automatically goes to the auto attendant I setup. Here's the...

I have created a text box inside of a shape and I want to be able to hyperlink not just the shape but the text also to another slide. Is there a one step process that will allow everything inside the shape and the shape itself to be hyper linked to another slide? I am using Powerpoint 2007.

Is there a way that if I remove an extension and if a caller is still calling it that a message can play that says the number is no longer in service or if an extension isn't assigned yet that the same message could play?

I recently got a new computer and I lost my disks for Definity Site Administrator, I have Avaya Site administrator but it works a lot slower with our outdated system. A vendor I work with sent me a copy of DSA unfortunately it wasn't the setup Cd instead it looks like he copied what was on his...

I'm scratching my head on this one, any help figuring this one out is much appreciated. I realize that some of it's not clear and if you need more explanation just ask. Are system is a Definity G3r and the console phone is a attendant 302c The following is what are attendant wrote me. I had...