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We are doing a new install and the customer has Vodafone ISDN 30 x 3. These are running on the Avaya ACM. When we put them on to the new IPO server edition we can't make out going calls. Incoming is ok. They also have one site with BT ISDN 30 when we put this on the system it works. Has anyone...

Hello We have a extreme 650x that will not boot. The management light flash's but we cant get anything from the console port. Anyone any idea's? Thanks

Hi I am trying to setup the new Avaya Web communicator but I need to add a SSL cert. To do this I have to create a CSR file. Has anyone done this? if so can you let me know how to do it please. Thanks in advance for any help.

I have been able to setup the AES server / One - X server and the One - X portal server the only thing I'm having trouble with is the licensing of the One - X server and the One -X portal. I have loaded webml on to the aes server and licensed this ok but I don’t know how to licence the other two...

We have just upgraded are mobile phones to the new Nokia E71. I have install the One-X app 4.6.4 and also loaded the settings file. When you dial from the One-X app it will not send the 9. I have proven this by putting a 9 in front of the number and dialing, the call connects. I have had this...

I have a customer who has had a new IP500 installed and have a hunt group setup with 16 5420 handsets. On the spare keys they have been used for key and lamp with other ext on the system. Not all the time but between 10 and 15 time a day when a call is made into the group one person answers the...

Hello to you all has anyone got any ideas on this one. We have a site that is running 57 IP Hard phones from a ip office 412 on the last 3.1 software. what happens is the phones work ok but then for some reason one of them will fall of the network and do a reboot. This all happens at ramdom...

Can anyone tell me if the call log on the 5410 and 5420 work. I have been trying to get them to log missed calls and incoming calls. But it will only log out going calls. I have reload the bin files to the phones. Checked that all call loging options are set to yes. The system software is 1st...

I have a site that when you do a page to a group some phones do not get the page and some will come on half way through the page. Also at times the system will reboot. There are 54 ext's in the group i have been told that this should not be a problem.

I have recently put in a new system and upgraded it to V2. The users have some 2030 handsets and have programmed the DSS keys with users. They have a phone 30 mod on the system as well. The is that if a call comes in and want to be transfered to another ext, they put the caller on hold then...

Can anyone tell me how you can get PICKUP to display on the screen of the 2030/2050 handsets as you can with the Index. i can set this up on the dss keys but we have some customers that have Index systems and IPoffice systems and they want it todo it the same as the Index. I can get it todo it...

When alog trunks are on the system and a customer rings one of the numbers it takes 3 rings before any of the phones ring in the office. I have tryed to set the timers but this has not done anything to help.

I have a custome that has a IP 406 v1.3(37) with 65dt's and about 20 alog but they are telling me that they are not getting the message wait lamp on when they have a voicemail left. some time it takes hours and other time's days. It is not happening on all the ext's. The voicemail pro is also...