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I have a six-site SCN with links of varying quality. Three of the sites are fine, two are iffy at times and one seems to break every day to where the link--as seen from SSA--goes down multiple times. I have shared with the external IT company about disabling SIP ALG and H.323 inspection and...

Avaya has confirmed that 308EC boards bearing serial number 08xxxxxxxx causes the modem handshake to fail with either an R7 or R8 Processor in a 5-Slot backplane. They are currently exploring other hardware combinations to determine the reach of this problem. The problem is not seen with 308EC...

Using a Dell Optiplex GX745 Intel Core 2 CPU with 3069MB, I was able to successfully install and use WinSPM on Windows Vista Ultimate, aka MS Windows Version 6.0, Build 6000. The beta version reportedly would not even install WinSPM (as referenced in...

From what I see, you are able to correct for only one year in advance. We know what the schedule is years to come, but can't enter them all in the switch. It appears that the Legend/Magix can only accomodate one start and stop time setting per entry. There can be multiple start/stop time...

For a short time, Avaya produced a bundled version of the Partner ACS R6 that cannot be expanded. The package included a processor, four 6-button phones and a four port VM card. You could add a Remote Access Card and/or upgrade the voicemail from four ports to twelve ports...that's it. The...

Has anyone run across a problem with the new Partner ACS using the 2-Slot backplane? I have a processor that won't recognize the board in the second slot...regardless of it's type. This is all new hardware, which has been replaced twice. With both the original and replacement hardware, the...

Avaya will reset, but not for several weeks (old, OLD paperwork mixup). Telemonster hints that he knows a way in...is anyone else out there a little more forthcoming with this info? I don't need TSC or anything crazy like that, only basic administration. Understand that the drive can be...

History: User purchased analog Polycom Soundstation conference phone for use with their Legend. Their switch had no analog station ports and no slots for expansion. I supported the Polycom by adding an MFM to the existing MLX set in the conference room. Problem: User now wants ability to...