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The power supply for my NAS (a Synology DS411j) has died and I'm looking to buy a replacement, but I can't figure out whether the ones offered by third-party vendors that are listed as 'compatible' are actually compatible. My dead power supply is marked as providing a DC output of 12V and 8.33A...

Tonight I received a "Windows 10 is ready" notification message on my 8.1 machine (see attachment). Tapping on this just took me to the Windows Update control panel item and (somewhat disappointingly, yet unsurprisingly) Windows 10 was *not* available. Has anyone else seen this...

I have a Samsung NC10 netbook which came with Windows XP Home. I'd installed Windows 7 on it (full licence, not upgrade) but in the process I accidentally destroyed the recovery partitiion. Now I want to sell it so have reinstalled Windows XP (using an XP ISO burned to a USB drive), but the key...

I've noticed that whenever I'm using my machine late at night, my installation of Windows 7 disables Aero glass on the stroke of midnight. About two minutes later it re-enables it, but for those two minutes I can't manually turn it back on. I'm running 64-bit Windows 7 Ultimate with an ATI 4850...

I have 5.1 surround sound speakers connected to my PC but every time I re-start Windows the sound settings get changed back to stereo. I can manually change them to 5.1 and everything works fine - the speaker test successfully plays sounds from each one - but when I re-boot it's back to stereo...

We use Excel 2007. One of our users has created a template to put in our shared workgroup templates area, but because it's a huge file they've saved it in the .xlsb format to make it smaller. The .xlsb format is not an Excel template format. I've done some experimenting and if you put a...

I'm trying to do some automation on a huge document. This involves building a list of certain heading types but instead of using styles properly the various authors have just applied colours to the heading manually. This means that the only way of identifying the heading type of a paragraph is...

This is pretty obscure so I'm guessing I won't find a definitive answer, but it's worth a shot ... My printer is connected to my main PC and is shared out to two laptops. The main PC ran XP Pro until last weekend and the two laptops are running XP Pro and XP Home (all 32-bit). I've now upgraded...

Hello there, For our development environment we're running VMWare Server 2.0.0 on a Windows 2003 host and I'm trying to solve our terrible disk fragmentation problems. I know ESXi would be a better solution but we're stuck with what we have for now. All the VMs on the box were created with...

I'm going to rebuild my PC shortly in preparation for Windows 7. That will involve taking my existing RAID 1 array - which uses my motherboard's Intel ICH9R 'fake raid' controller - and using the two 500GB drives in a few other configurations to find out which is fastest. The thing that worries...

A friend's PC has picked up the 'win32 Agent.azsy' Trojan and a bit of Googling has revealed that the site remove-malware.net offers a free download for getting rid of it. Before I recommend this to her, does anyone know whether remove-malware.net is legitimate? I've tried Googling it but it's...

If you want to try out installing Windows 7 in a virtual machine and you have a SATA hard disk then use Sun's VirtualBox rather than Microsoft's Virtual PC. I have installed it on both here at work and the VirtualBox one is much, much faster. To make sure that you get the best speed out of it...

On my home PC I have started having serious mouse lagging when I play one particular game. It's like dragging the mouse through golden syrup. Here's my system: Windows XP Pro SP3 32-bit, fully up-to-date Core 2 Duo E8500 6GB RAM (I dual-boot 64-bit Vista) ATI Radeon 4850, using latest November...

I have an MSDN subscription so I'm licensed to install Vista for test purposes and can activate it up to 10 times. I've created a Virtual PC, installed Vista Ultimate on it, activated it and everything has been fine up to that point, but it seems that if I change anything at all - even running...

I'm using Access 2007. I have a couple of fields in my main table where 'allow multiple values' is set to 'yes'. These fields look up values in other tables and bind to the 'ID' column while displaying the value column. For example, I have a field in my main table called 'Areas' which allows...

I have always used nVidia cards but recently bought one of ATI's new 4850 cards. It's nice and zippy but my PC has exhibited odd behaviour since I installed it and I'm wondering whether a) this is a common quirk of ATI cards and their drivers, b) it's a quirk of the new 48xx series or c) my card...

I have just bought a couple of drives to create a RAID array for my home PC. What I'd like to do is move my existing Vista and XP installations (it's dual-boot) to the new array without having to do re-installs. Does anyone know if this is possible? I know there's backup software that can shift...

I want to set up my system with RAID 1 but my stupid motherboard (an Asus P5B) only has one RAID-capable internal SATA port - to do RAID your second drive needs to use the external SATA port. So I've been looking around for a PCI-express SATA RAID card and I saw this one for under 15UKP...

Hi there, I'm just wondering how to configure my motherboard to run my RAM at optimal settings. I have heard that if you leave it in 'auto' mode it uses very conservative timings. I have four 1GB sticks of Corsair XMS2-6400 CL5, which apparently "has been verified to operate at 800MHz at the...

Hi there, I've never written any VBScript so I have no idea where to start with this. When our users log on we run a DOS batch script to copy some of our MS Office templates to a folder on their C drives so that (amongst other reasons) laptop users have access to them when they're out of the...