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AACC Script to TFE Rest Configurator
Hi I have made this script to pull data from the TFE Rest Configurator, and i hope that there is somebody that could see the problem. The Problem is that from the script, it will not replace the jsCustomerPhoneNumber_cv in TFE Rest Configurator ID 88 to the URL, but keep the exsiting pre code...- KVDS
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
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AACC 6.2 60 CDN in and end in 5 skills.
HI I need some help, if i got 60 CDN incoming numbers, and want all of them to end i 5 different skill set and the customer want to count both Calls arrived and calls answered on each number, what would be the best way to do it, i don't want to end up with 60 different skill set. My ide is...- KVDS
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- Replies: 1
- Forum: Nortel: Symposium call center solutions
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SQL query help Nortel symposium 4.2
Hey Can some one help reduce this sql query to only take one last logon row each agent, so that i dont get a long data row. SELECT dAgentPerformanceStat.Timestamp, dAgentPerformanceStat.AgentLogin, dAgentPerformanceStat.AgentSurName, dAgentPerformanceStat.AgentGivenName...- KVDS
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- Replies: 0
- Forum: Nortel: CS1000 (Meridian) systems
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Schedule wont work Sym 4.2
Symposium Call Center Server Version: 04.02.06 SU11 on Server and Client. Windows 2000 SP4 The problem is that when a schedule report is activ from client pc and error like this is coming. Client xxx, Report ID 241 returned Clnt/Srv communication error (11001 ) when running Sched Reports...- KVDS
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- Replies: 4
- Forum: Nortel: CS1000 (Meridian) systems
