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I am getting these errors. What do I need to do? please help send me load information etc. This is an Option 61c DTA019 29 DTA019 12 DTA019 12 DTA019 12 DTA019 29 Thank you, Susan

Is it possible to have dupicate phones in same office with out having to log in to or out of? We have used a Nortel opt 61 and I could have dupicate phones in same office one on desk and other on conference table...is this possible? What kind of lincensing and special config would I need to do?

The system is a TDA 50 and I received a message from my client this morning that Incoming Call : 001, and I can't clear it. I have tried resetting the system. Changed phones, this is on port 101. The line is not in use and this does not appear on any other phones. My version is 004. Does any one...

I have an option 61 c and earlier in the week I had and issue with loop 12 and it is still under alarm. Can someone give me an idea on how to clear alarm and would this be related to slow to connect to out side? Any and all idea and suggestion are grateful. Also please send me command lines...

Hi can someone please tell me how to enable these trunks again. please tell me load and steps. I have an options 61c that sig with a shoretel. thanks,Susan .trac 0 7002 ROUT 2 TIE NTRK 48 48 012 24 DSBL 47 012 23 DSBL 46 012 22 DSBL 45 012 21 DSBL 44 012 20 DSBL 43...

I have an opt 61c that I am trying to add ARD to PVR. I already have some of these circuits built but my vendor is not longer available. IPC came out and added another T1 block for ARD's. In MOPE I have cross connected from T1 position 1 to feed pair 131. At switch side I cross connected 4 0 2 0...

We just had a new T1 for ARD circuits. My old vendor built the set and circuits. I know how to extend not sure what I would need to do to bulid the new lines. Please help! Thank you

I have an option 61c. We have a couple of site in another state that we have a shoretel on the far side. When we call between the offices we can use 4 digit dialing. As of this afternoon if you dial the 4 digits you see the name and extension on the phone but it does not do anything>>> call or...

i HAVE AN OPTION 61C AND WE HAVE A COMPANY THAT IS AUDITING OUR DISASTER RECOVERY. I DO HAVE BACK UP LINES THAT I COULD SEND UP IF NEEDED BUT HOW WOULD I BE ABLE TO REROUTE THIS ANOTHER LOCATION IF NEEDED? ANY IDEA AND THOUGHT PROCESSES WOULD BE GREATLY APPRECIATED

Hello I have an opt 61c and a mcl 1100A extender. Recently my remote client is complaining about drop calls. I had the local teleco vendor check the line and they did not see an issue on there side. Do anyone have any ideas on how to reslove this issue? Citel will not help and there great tech...

Hello I have an opt 61c using 2616 phones. I know I have asked questions before about privacy rls but I have a client who seems to want it different. Currently if I want to allow privacy release in CLS I program POA on all phone with same ext that I want to allow, but this is all the time. My...

One of my clients received a call from someone else in our building via a conference call and then she tried to transfer the calls to another extension...it did not work...I tested with her and she could not Transfer to another ext, she could only conference. Is there some thing that I can check...

Hello I have an opt 61c and my vendor is now longer with us and I need to build a new ring down circuit could someone please help me with what loads and info I need to program to build a new circuit. Please any and all help will be greatly appreciated. Thank you in advance

I have an option 61c with 2 stacks 1 row with 4 pedistols and 2nd row with 2. We are doing work in our server room and they are changing out the AC. This weekend, what is the heat limit that a switch can take? and also because there is going to be lots of dust can we put plastic covering around...

I have an option 61 c release 18.22. One of my clients is asking for whisper page which I believe is a feature on VOIP systems. On this system is there anything that is similar? Would DIG X xx V be the same or does anyone have any other suggestions? Also is there any way to mute the handset...

I have 2 clients that are not being able to call to Beijing, China from USA. they say thy have been about to call China before. just not this country or city code. What do I need to look for? What ld and what commands. Or any other idea on what to do. I have 1 on NCOS 4 and 1 on NCOS 7? Please...

I have an opt 61c and use several OPX to my offsites (home/office)and at the offsite location is a Toshiba 424 key system, they now have 3rd location that has a Panasonic 1232 with OPX's there also. Is there a way that if a call comes in on X49XX ..Toshiba system that they can transfer the call...

I have an opt 61c with AVT voice mail. I have a client that after 3 rings wants his phone to ring another extension and if no answer the voice mail to go into assistance extension. Is there a way I can do this? Please help with load information. Thank you

I have an option 61c release 22 issue 16. I recently sent questions regarding Ring Generator card dropping. I wanted to say thank to all the information and answers. Well that seem to have stopped I replaced 1 of the RG and removed a bad analog card. I also replaced the system monitoring cards...

I have an option 61c , and aout 12 days ago I had a ring generator go out on my 20 shelf, after looking up guides I i shout down the 20 shelf...... then turn on and the ring generator came back, a few days later the RG light went on the 24 shelf (same colum, this time I shut down both shelfs...