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Avaya.com states "We're just fine-tuning our connection"

unique issue. IP500v2 9.0.0.829. We have a working PRI in slot 1 (network)from another carrier. We added a second PRI (fallback but tried unsuitable)in slot 2 above a Dig 8. The 1st PRI works fine without issue. We just turned up an ATT 10 channel PRI (NI2, esf,b8zs,cpe) and it works great...

Is there a way to tell what release a 500v2 was originally burned at? The box knows. ex.. a IP500v2 is in stock (we are told by Avaya to swap boxes to rule hardware out all the time)and is tested good. Customer at 8.1 goes down, how do we determine if the replacement box was burned in at 8.0...

Anyone noting Embedded VMail messages getting cut off on 7.0.23/8.0.44? Currently have about 3 new sites calling in. Random users/calls. Happening 1 - 2 times a day reported.

Little help. Install with 7.0.278401. All 9508 sets r37. Customer requested and I programmed a button with "Dial Intercom" / xx. When called, it rings the users phone rather that going off speaker. -Tested on 8.0.42 (new release) - 9508 r38, 96xx, 54xx sets. Unable to intercom to another set...

IPO 7.0.12 - VMPro intuity. -I have a customer that has 2 Dig phones (x101 & x102)and would like to log into their main (x101) VMail box without ext/password from both sets. -I can get into x101 no problem via a "VMCollect" button on the set and the x101 in "trusted source" -From the 101 set I...

We have a few OneX that will not allow play through the browser. It shows the message address at the browser bottom but looks like it stalls. Have many that are working. 6.1, ie8, VMail and OneX separate servers not on domain. Has pre-recs and has been reloaded. Missing something not...

Have one 5610 phone that the display shows "UserName PPP" ? 2.9.010 software. I am aware "P" is supposed to show "Parked call" (Not sure i've every seen that). The phone has been hard reset and via Monitor as well. Not sure on the PPP. 500v2 - Phone is local in office. 30+ ip sets.

Just upgraded to 6.0.8 last week. Already 2 Fatal TLB errors. Complete crash and reboot all by itself. Anyone else having issues?

IP500 5.0.15 - VMPro 5.0.23 After upgrading to 5.0, we no longer get the option to transfer to VMail if a user is busy. ie...Via User key on phone. If user is on the phone and you hit the key, it now gives you only 3 screen choices of Call (rings phone anyway), message (leave a message on the...

IP500 5.0.8 / VMPro 5.0.21 Single site - Incoming ring direct to Main hunt group. 2-3 Errors immediate every time calls come into the Hunt group. I know SSA has had issue with fake errors, but I can't see any cause/relation at the sec. Anyone else having this specific error? "Attempt to use...

IP500 5.0.8 VMPro Can a cell phone user call through the IPO and pick up the main CID of the company rather than give out the cell CID? -ex.On call person does not want CID of cell sent to customers.

4.2.17 - IP500 -Hunt group w/ 8 members. Can we get outcalling/notification (call to cell, like user) when a message is left in the hunt group mailbox? Without changing the way they pickup HG VMails currently.

Is there a way to turn internal twinning on or off via the set. Not via Manager. IP500 - 4.2.17 - 5410 Currently have warehouse sales extensions internal twinned to a dect, when off-site they need to be able to log in to vmail via a trusted cell number which works only if twinning is off. So...

I have a customer that would like to be able to page via the DS office phones as well as the warehouse (Overhead). We are using a trunk port for paging. Anyone know a basic way to include the overhead (on a trunk port) with the page group (DS Phones)?

Since upgrade to 4.1.15 (with or without user 4.1.20) we started having connection issues. Remote connected by VPN, no problems at all when on 4.1.12. Since upgrade on 406v2 to 4.1.15, issues dialing out and disconnections during call. Anyone having a similar issue?

Have a few recent upgrades to 4.1.12 that "Call Park Group" does not work anymore. User gets "call rejected". 406v2's - upgrades range from 3.2.61, 4.0.14 and 4.1.10. embedded/VMpro. Have changes SC, hard reboot to no fix. Anyone else.?

406v2 - 3.2.59 - Analog 16 Anyone having issues with analog ports not disconnecting the call? I've had about 3-4 on our system since upgrading to 3.2.59. After the call is hung up, if you pick up the receiver the line is still open.

Having issue with PMP screen pops on 3.2.35. 406v2 3.2.59. Tested on XP, 2K. Fresh install as well as upgrade. We use Goldmine 6.6 and now every call pops 3-5 notifications. Downgraded to 3.2.34 and it goes away. Hasn't been an issue before, only with latest release. Positive in 3.2.35, the...

Anyone had this issue? I have 3 different sites that we have 1 or 2 5410 sets that the caller is getting an echo when they dial out. all 3 IPO's are 406v2 and the ext's are not tried to any particular module. It is a quick echo, not latent and it mostly happens on outgoing calls. The are going...