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  1. 1911

    Nortel/ Avaya M3905 always gives busy signal

    I try to call the 3905 from another set and I always get a busy signal. I just programmed this and I did not put Virtual there. Why is it there? See below. TYPE: 3905 TN 004 0 04 00 DATE PAGE DES DES LAB TN 004 0 04 00 VIRTUAL TYPE 3905 CDEN 8D CTYP XDLC CUST 1 KBA 1 ERL...
  2. 1911

    DNIS Name doesn't appear

    Avaya CM 6.2. I have a VDN, 10000 to a vector that sends calls to a hunt group which rings the first available agent. I'd like that agent to receive the DNIS name so they know who the call was actually for, i.e. 10000/ VDN01. I'm having trouble figuring out what to configure to make this happen...
  3. 1911

    Outgoing calls issue

    When I use my TAC my calls work fine, but when I dial "9" I have to dial a "#" afterward then my number to make the call. If I don't dial the "#" the call attempt fails after 7 digits.
  4. 1911

    Can't log in to UCM, Password fails.

    I can log into my Call Server with the same account though. The message I get is you're gaining access via an emergency account. Is this an indication that a card isn't registered? If so which, my CP-DC or MGC card? then from that location how do I register the card?
  5. 1911

    ISDN or Analogue Trunks

    I have all VOIP sets on my Avaya Aura, G430 Gateway, with no outside trunks configured yet. Should I configure ISDN or Analog trunks for out going and incoming calls or does it make any difference?
  6. 1911

    SIP or H323

    I have a Avaya 9611G and 9641G. How do I determine if they are SIP or H323 or are they capable based on a firmware down load?
  7. 1911

    3904 set, makes outgoing, but get's fast busy on incoming calls.

    I'm having trouble posting the ATT and CDB data, but can someone provide me the basics in LD 11 and LD 15 so that I can make and receive calls on my 3904 phone internally, no forwarding or no DID setup is necessary. Thanks,
  8. 1911

    M2250s on separate digital cards

    I'm not aware of any reason why you can't program four M2250s on four separate cards, with the remaining ports of each card programmed with digital sets. Would there be a problem with this configuration?
  9. 1911

    M2250 goes into Position Busy unexpectedly

    I know this question has been raised and I have spent a great deal of time reviewing the posts to see if anyone has solutions that I have not already checked. We are a Nortel Partner, now Avaya and develop third party software as PC Based Attendant Consoles. With our software we provide a...
  10. 1911

    E004 Error

    Can someone confirm my card connections? The PBX was moved and relocated. All soft configurations would have remained, but I can't confirm the hard connections. Does this look correct? I know it's a bit vague. MGC-CE to ELAN switch (5520) MGC-CT to TLAN switch (5520) CP-PM/CS/ELAN to ELAN...
  11. 1911

    McKesson Star> EgateHL7 Engine> Egate Integrator> Output file?

    Trying to pull a comma delimited File. Can anyone offer any suggestions?
  12. 1911

    Help with the AT&T/ Lucent ISDN API

    We communicate from a PC through the 8500 series sets creating an Attendant Console. We us local mode AT commands and we have noticed that there is Display information we used to receive from the switch that we no longer get. We have tested every parameter on the set to determine if the set was...
  13. 1911

    What Cabinet do I have?

    Ver: 2121 Rel: 3.00 Issue:0.0 I have an SDI, Aux, and a 25 pair connection with the NTDK27AA cable. I don't have a 1000M cabinet do I? So I can't use te new NTBK69AAE5 Transceiver. Suggestions?
  14. 1911

    M3904, Why12-15 keys are blocked?

    Does anyone know why keys 12-15 are blocked and what they may be used for on the M3904?
  15. 1911

    M3905 Flash Version

    Core 1.8 Flash 8.7 to L1.7 What does the 8.7 to L1.7 mean? I was under the impression that my flash is 8.7, but confused about the L1.7. Anyone?
  16. 1911

    How can I get to 3904 flash version 90

    Here's my Iss: Version 2121 Release 3 Issie 00 My 3904 phone is Core 2.4 Flash 8.7 I want to get flash 9.0. Am I able to get there with pack updates or do I have to upgrade to Succession 4.5 or am I way off base?
  17. 1911

    3904 Flash related to Succession release?

    Is the 3904 sets flash version related to the Succession Version. So, If I want 3904 Flash version 9.0, I have to upgrade to Succession 4.5?
  18. 1911

    3904 set Keys

    I have gone through most Nortel documentation with no success. Can anyone explain where buttons 26- 31 would be located on 3904 set. 26-28 are lists 29- 31 are Nul. The list indicates 31 buttons, but pictured diagrams only show 25. Any explanation?
  19. 1911

    Attendant assignment to LDN problem

    I asked this in a previous thread, but maybe I can describe it better. I have two 2250s. Through LD15 I have assigned LDN0 to LDA0 and LDN1 to LDA1, but both consoles still ring for both LDNs regardless. Even if that console isn't assigned to take that call. Any thoughts?
  20. 1911

    Can I stop the M2250 from buzzing or ringing?

    I have assigned two 2250 consoles their own DN using LD15, LDN0 to LDA0 and LDN1 to LDA1 using their attendant numbers, but when a call comes in to the supposed console, both attendants still ring. How do I stop the ringing if it's not meant for that console?

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