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  • Users: mgoston
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  1. mgoston

    Coverage after answering two calls?

    Is there a way to send a call to coverage only after the station has answered two calls? This user wants the third call to go to voicemail automatically.
  2. mgoston

    Survivable Remote vs ESS

    Does a survivable remote have to be an embedded S8300 server? Can a survivable remote be a VMware server?
  3. mgoston

    I have an old Modular Messaging 2.0

    I have an old Modular Messaging 2.0 that crashed. Does anyone have access to modular messaging version 2.0-32.7 software?
  4. mgoston

    Internet Messaging "Number of incoming messages in queue"

    I have setup SMTP to deliver voicemail to email and it is working properly. The only question I have is in the System Control & System Status it shows messages in the Number of incoming messages queue. Is there a way to clear this queue?
  5. mgoston

    Guest Administration Console Login/Password

    Does anyone know what the default login and password for the GAC is?
  6. mgoston

    Denial event 1920: LM fail

    I have a CM 4.0.2 system that is not allowing IP phones to register with the system. The system currently has over a thousand phones registered and working but is not allowing any new registrations. Also if you disconnect a phone it is not allowed to reregister. The system has plenty of IP...
  7. mgoston

    Replace ring generator in MCC cabinet

    Does anyone remember whether or not you have to shut down the cabinet to replace the ring generator?
  8. mgoston

    S8710 password change does not automatically update on the standby server

    My customer has a CM 4.x system that has a 30 day expiration on passwords. When the customer changes the password on the active server the new password is not changing on the standby server. There are no server synchronization alarms. The standby is refreshed, shadowing is up, and duplication...
  9. mgoston

    CM 4.0.2 Kernel Security Update

    Does anyone know if there is a PSN out there for CM 4.0.2? I have a customer requesting a security update following a security audit. This is a JITC load.
  10. mgoston

    Play announcement over paging

    Does anyone know of a way to play and announcement over paging? We have a customer that is a hostpital that would like to play a lullaby over the paging system when a baby is born. I tried to conference a page with an announcement and I get denial event 1644: Invalid digits.
  11. mgoston

    SSH on S8710 CM 3.0

    Does anyone have any documentation detailing how to setup SSH on an S8710.
  12. mgoston

    Transferring a conference call

    Is it possible to set up a conference call on a digital phone and transfer the conference to an analog device (polycom)?
  13. mgoston

    DS1 Adapter

    I am using an external CSU and would like to know if anyone knows of an Amphenol to RJ-45 Adapter to connect from the back of the switch to the external CSU (RJ-45).
  14. mgoston

    Intuity Internet Messaging

    Has anyone ever received the message: pop3 access denied simultaneous session limit exceeded. I can find no place in the documentation where a limit is defined. I thought the limit was the max number of IMAPI sessions.
  15. mgoston

    Message Manager Problem

    When in Message Manager there is option while listening to v/m, to call sender, when you hit the ICON and it dials the number, get fast busy tone. This works fine when dialing within this location, only get fast busy when dialing 4 digit number for user in a different office on the network. Any...
  16. mgoston

    CDR for ineffective call attempts

    I have an S8700 CM 2.2 using ECAS for call-accounting. In the 'change system-parameters CDR' screen I have stroked the 'suppress ineffective call attempts' setting for No. If an extension calls a number and hangs up before there is an answer no CDR records are sent. I have also changed the CDR...
  17. mgoston

    Conference call recording

    If you are using the IP Office system as a conference bridge behind an S8500 is it possible to record a conference call?
  18. mgoston

    IP Softphone V5.2 Problem

    I am running IP Softphone on my Dell laptop and I experience voice clipping. I have installed a softphone on my desktop on the same LAN and I do not experience the clipping. I also ran softphone on a co-worker's Dell (identical to my own) and I experience the same clipping. Does anyone have any...
  19. mgoston

    IP Softphone voice clipping problem

    I am using Softphone 5.2 with an S8710 CM 3.0.1. My medpro and CLAN cards all have the latest firmware. I am experiencing Audio clipping when I go off-hook. The clipping starts as soon as I get dialtone. The Medpro, CLAN, and IP Softphone computer are all on the same LAN so there is little...
  20. mgoston

    TTI Port

    Can you allow 911 calls from a port that has no extension assigned to it (X port).

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