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I've been trying to figure out what the on-hook dialing digit limitation is on my 7945 phones connected to CM8.5. Problem is we require users to dial #9(11-digit matter #)9(long distance tel#) and if I try to do it from placed calls or while on hook the nice Cisco lady says "your call cannot be...

Running an Express and I would like to be able to intercept unused DNs and have them ring the attendant. I know I could do this with a translation pattern but I am already running one to turn the number into a 5-digit extension: rule 1 /^\(1234\)\(56..$\)/ /5\2/ Is there any other way I can...

I'm doing an upgrade and need the root login. I can see that Avaya set it when installed and it hasn't been changed using the web interface but they didn't use the defaults I expected. I called them thinking they could login as sroot and change it for me but they are saying that isn't...

Last night I converted my H.323 tie lines from DCS to QSIG a)because my DCS was broken on interoffice transfer and b)because eventually I will be converting to a centralized VM that requires QSIG anyway so there was no point fixing DCS. Almost everything works great. Using unk-pvt I get my 5...

I have a redundant S8700, 3 PNs, redundant IPSIs all connected to their own isolated, redundant control network. I ran the dot upgrade to 4.0.5 (remotely) and came in the next day to find that at least one of the PNs had lost connectivity: Night Service turned off and 8400 phones needed...

I posted this on the Cisco side but thought I'd try here as well. I have been spinning up a Cisco UCM 7 and stringing it off my Avaya S8700 4.0. I have PRI and H.323 trunks configured and working. I can call both directions. I can place calls on hold and I can transfer calls back and forth...

I have been spinning up a Cisco UCM 7 and stringing it off my Avaya S8700 4.0. I have PRI and H.323 trunks configured and working. I can call both directions. I can place calls on hold and I can transfer calls back and forth across either of the trunks. I have caller ID and connected name...

I have a 4621 that will receive an incoming call, go to coverage and then continue ringing. There is nothing in the display and the phone will ring until it is picked up. When you do pick it up you get dial tone. A bridged appearance of the same line will stop ringing when the call goes to...

I currently have a DCS network over TIE lines including multiple standalone Intuity systems and a Message Networking Server. Switches are predominately S8500 of the CM4.x variety. Call routing is hub and spoke off a S8700. My sys cust screen is completely covered in y. I am converting to...

I have a working ooh323 channel through an * system between Avaya and Siemens except for one tiny detail. The Siemens system doesn't answer the call before a timeout on the * side if the call is directed to voice mail. I have tried changing the rtptimeout= value in the ooh323.conf file and I...

I've got an interesting one for folks to wrap their brains around. Started last week and recurred this week. CM loses connectivity to IPSI and port network (obviously) becomes unavailable. Happens in two systems, one running CM 5.0 and one running 4.3. The 5.0 is an ESS with duplicated IPSI...

Anyone been offered this? I'm scared. Avaya is offering to do all of our scheduled reboots, monitor voice traffic and do health checks on our systems. For the reboots they are doing it on our schedule with two weeks notice so we can prepare our internal staff and inside whatever maintenance...

My eyes are burnt out from reading forums trying to get this working and I have tried every configuration that somebody said was working with limited success. My Avaya side is running. I can call from Avaya to Trixbox with no problem at all. On the Trixbox side (using x-lite) I can't even get...

Has anyone set up an IP trunk between Avaya and Shoretel? I am inheriting an existing Shoretel installation, run an Avaya shop and link systems across MPLS. I can't find any technical notes on the integration of the two. Looks like Shoretel only does SIP trunking which means I need a SIP...

Has anyone set up an IP trunk between Avaya and Shoretel? I am inheriting an existing Shoretel installation, run an Avaya shop and link systems across MPLS. I can't find any technical notes on the integration of the two. Looks like Shoretel only does SIP trunking which means I need a SIP...

I am trying to get R6 softphone working through a Citrix Access Gateway. I have IP Pooling on in the gateway and I've configured the phone to use the IP address of the VPN client. The access gateway is inside the network so once the tunnel is up no firewalls are interacting. The softphone...

I have a Consortium 5.2.7 with 8 line side T1s hooked to it from my 8710 running CM 4.0.3. In testing when we fill up all 192 ports then disconnect from a Polycom 550P there is the expected conference exit tone then a terrible screech and then most of the active connections are dropped...

I have tried to set up SNMP from one of my S8500s and one of my S8700s using the web maintenance interface. I have alternately configured traps and agents trying to get it to work either way. I have set the firewall to allow ports 161 and 162 both directions. My last step was to download...

I have three sites tied together. Main site is an 8730, secondary is 8500 ESS tied to the 8730 with Metro GigE and last is a G350 hung off those configured as an SLS and connected to the main site over a Point-to-Point T1. Starting a week ago I have had issues with call quality between the SLS...

My firm has acquired an office in Romania and I've been tasked with looking into their telephony set up. What I know is they have 4 lines and 8 sets and the sets are Optipoint 500 basic. Is there any chance there is a neat fit in the Siemens world that could be back ending that? What I'm...