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We have one IP Office 406 v2 and an ATM4 analog truck, whenever I place the ATM4 card on slot A 3 of 4 led on the front of the unit for trunk A blink from time to time 0 x 0 0 0 - On x - Off If we place the ATM4 card on slot B 4 of 4 led remain on all the time.

If I'm not mistaking the defaul is set to ring on extension 100 (reception). Even if I set the line to ring on this extension (Flash 40) the line won't ring anywhere. I can see LED 1 blinking on the LCOBC card but thats it. Does the LCOBC has any line requirements? Cause to test this system...

How can I setup a CO line to be dedicated (incoming/outgoing) to a single extension?

Is there a default ip address on the LANB module and default admin password on this system ? if not how can we know the current ip address ? Thanks in advance

Is there a way to reset the system password ? :-(

Hi all, I'm coming from avaya Ip office systems so I dont know anything about this pbx. Where can I find documentation about it, Programing, Setup ? I noticed it has a LAN card where can I download the administration software ? Sorry for all the newbie questions but I'm just looking for a...

Can I use a Transfer action to transfer a call to an external number? We use 9 to dial out, so I'm setting my destination to be: 92223334444 If I do this I get like 3 o 4 continuous tone. We have 4 analog trunks in two different Outgoing Group ID, two on each group. IPO 412 v6.2(23) VM...

IPO 412 v4.2(11) Call Center View v5.0.22 I'm getting Invalid Group Member (Unnamed) for just one of Agent. I have been looking the config and I can't find any different with the other Agents. Any Idea? Thanks in Advance.

IP Office 412 v4.2(4) After upgrading from version 3.2(61) none of my [9]N; [9]1N; are showing on Manager under "Short Code".. they are still working as they suppose to but I just can't see them. Any idea???

Is there a way to disable Music on Hold on a particular extension? IP412 3.2(61) Thanks in advance.

IPO 412 v3.2(61) VMPRO 3.2(36) We have an Auto Attendant and a Main Huntgroup, once you are in the queue you have the option of pressing 0 to talk to the Operator. The problem is the operator can't send that call back to the huntgroup if he press the transfer button nothing happen, but still he...

Does anyone know the meaning of $ACD ?

Does anybody knows if there is any replacement for these phones or at least any future plans on replacing it ? Please note that we have an IP Office 412. Best regards

How can I make my outgoing caller ID show the users extension?

We got an IP Office 412 recently updated to 2.1(27) + VMPro v2.1.14. We have been using Voice recording for a long time and it has been working pretty good. We have separated the recording from the user's voice mail using different mail boxes for each one. But now from time to time we get "some"...